HRA Manager

Key Responsibilities

1. Human Resources Management

• Develop and implement HR policies, procedures and practices in line with company requirements and applicable Malaysian labour laws.
• Manage the overall HR operation including recruitment, employee relations, attendance, leave, disciplinary matters and employee welfare.
• Provide HR advice and support to management and HODs on employee-related matters.
• Monitor manpower requirements and prepare manpower planning according to business needs.

2. Recruitment & Manpower Planning

• Manage end-to-end recruitment activities for local and foreign workers.
• Work closely with HODs to identify manpower requirements and recruitment priorities.
• Monitor recruitment costs, turnover and time-to-fill vacancies.
• Develop recruitment strategies to attract and retain suitable candidates.
• Manage expatriate & foreign worker documentation, permits, renewals, transfers and related government requirements.

3. Employee Relations & Industrial Relations

• Handle employee grievances, complaints, counselling and disciplinary cases.
• Conduct domestic inquiry and disciplinary processes in accordance with company procedures and applicable laws.
• Maintain good employer-employee relationships and promote a positive working environment.
• Advise management on employment-related disputes and industrial relations matters.

4. Compliance & Audit

• Ensure HR practices comply with the Employment Act 1955, relevant labour regulations and government requirements.
• Coordinate and support RBA, JTK, customer, ISO and other compliance audits.
• Maintain proper HR documentation and records for audit requirements.
• Monitor working hours, overtime, wages, leave, benefits and employment conditions.
• Ensure company policies comply with applicable statutory requirements.

5. Payroll & Benefits

• Manage monthly payroll preparation and ensure accurate submission of payroll information.
• Monitor attendance, overtime, allowances, deductions and leave records.
• Ensure statutory contributions and payments such as EPF, SOCSO, EIS and PCB are properly administered.
• Prepare payroll reports and resolve discrepancies with relevant parties.

6. Administration & Employee Welfare

• Oversee HR administration, hostel, transportation and employee welfare matters where applicable.
• Monitor hostel rules, safety, cleanliness and compliance requirements.
• Manage employee welfare activities and company engagement programmes.
• Coordinate company events, employee communications and HR-related activities.

7. Performance Management

• Coordinate employee performance appraisal and confirmation processes.
• Assist HODs in managing employee performance and development plans.
• Identify high-potential employees and support succession planning.

8. HR Reporting & Analytics

• Prepare monthly HR reports covering:

  • Headcount
  • Turnover
  • Absenteeism
  • Recruitment status
  • Overtime
  • Training
  • Foreign workers
  • Disciplinary cases

• Analyse HR trends and recommend improvement actions to management.

Requirements

• Bachelor's Degree/Diploma in Human Resource Management, Business Administration or related field.
• Minimum 5–8 years of HR experience, preferably in a manufacturing environment.
• Experience in managing both HR and Administration functions.
• Strong knowledge of Malaysian employment and labour requirements.
• Experience handling expatriate & foreign workers is an advantage.
• Experience in RBA / customer / JTK / ISO audits is highly preferred.
• Good leadership, communication and problem-solving skills.
• Able to work independently and handle confidential information professionally.