HRGA Head

About the role

Our client is a global leader in the sourcing, processing, trading, and distribution of agricultural commodities, with an extensive international network spanning major producing regions and key markets. The company provides end-to-end supply chain solutions, from origin sourcing and quality control to logistics and delivery, while emphasizing sustainability, traceability, and long-term partnerships across the value chain.

Key responsibilities

1. Human Resources Management

• Manage the full HR cycle, including recruitment, onboarding, employee administration, performance management and employee development.

• Develop and implement HR policies, procedures and systems.

• Prepare manpower planning according to business and operational requirements.

• Manage permanent and temporary workforce requirements.

• Monitor attendance, overtime, absenteeism, turnover and manpower productivity.

• Maintain accurate employee records and HR documentation.

2. Industrial Relations & Employment Law

• Ensure compliance with applicable Indonesian employment laws and regulations.

• Manage employee relations, grievances, disciplinary matters and industrial-relations issues.

• Establish and maintain relationships with employees, worker and labour provider (third-party).

• Coordinate and communicate effectively with Dinas Tenaga Kerja and other relevant government authorities.

• Handle employment disputes and labour-related issues professionally and in accordance with applicable regulations.

• Ensure proper implementation of employment agreements, company regulations and disciplinary procedures.

3. Temporary Workforce Management

• Plan and manage temporary workers in cooperation with Operations.

• Ensure proper documentation, attendance, contracts and manpower administration.

• Monitor temporary workforce productivity, turnover and cost.

• Coordinate with manpower suppliers/vendors.

• Ensure compliance with applicable employment regulations.

4. People Development

• Develop annual training and employee-development programs.

• Identify competency gaps and development needs.

• Develop supervisors and future leaders.

• Implement performance-management and KPI processes.

• Develop career paths and succession planning.

• Improve employee engagement, retention and organizational culture.

5. Payroll & HR Administration

• Work closely with Payroll consultant to ensure salary paid on time

• Supervise payroll, attendance, overtime, leave and employee benefits administration.

• Ensure accurate BPJS Kesehatan and BPJS Ketenagakerjaan administration.

• Monitor employment contracts and other employee documentation.

6. General Affairs

• Manage office/factory administration, facilities, security, transportation, accommodation and other general-affairs activities.

• Manage GA vendors and service providers.

• Ensure company facilities and employee services support smooth business operations.

• Coordinate with relevant external parties and local authorities.

7. Management Reporting

• Prepare regular HRGA reports for Board Meeting.

• Provide analysis on manpower costs, turnover, absenteeism, overtime, recruitment, training and employee relations.

REQUIREMENTS:

• Minimum S1 in Human Resources Management, Psychology, Law, Industrial Relations, Management or a related field.

• Minimum 5–8 years of HR experience, preferably with experience as HR / HRGA Supervisor.

• Strong practical knowledge of Indonesian employment/labour regulations.

• Strong experience in industrial relations and employee relations.

• Proven experience dealing with Dinas Tenaga Kerja or other government manpower authorities.

• Experience handling employee grievances, disciplinary cases and labour disputes.

• Experience managing employee and temporary workers is highly preferred.

• Experience in soft commodities trading, manufacturing, processing, FMCG, agriculture, plantation, logistics or similar labour-intensive industries is an advantage.

• Strong experience in recruitment, manpower planning, and HR administration.

• Proven experience in people development, training, performance management and succession planning.

• Strong communication, negotiation and conflict-resolution skills.

• Strong leadership and interpersonal skills.

• Good analytical and problem-solving ability.

• Proficient in Microsoft Office, particularly Excel.

• Experience with HRIS is an advantage.

• Good English communication skills is a must.

• Willing to be based onsite in Bandar Lampung.