HRIS Administrator

HRIS Administrator The HRIS Administrator will be responsible for supporting the day-to-day management, configuration, and optimization of our HRIS system (Microsoft Dynamics 365 Finance & Operations - HR module). This role is a key resource enabling the Global People Operations team to use the platform effectively across the employee life cycle, ensuring accurate employee data, reliable workflows/integrations, and timely, validated submissions to Payroll. You will partner closely with People Operations, Payroll, HR Business Partners, Talent Acquisition and IT to resolve issues, improve processes, and deliver a consistent employee and manager self-service experience.

Role scope & reporting: This position reports into the Global Head of People Operations and supports colleagues across multiple regions. The role will act as a first point of contact for HRIS queries and change requests, coordinating priorities and timelines with key stakeholders.

Key Responsibilities

• System Administration & Data Management
• Own HR systems issue intake, troubleshooting, resolution, and escalation as appropriate whilst keeping stakeholders informed on status and timelines.
• Ensure consistent and accurate processing of transactional data changes throughout the employee life cycle (new hires, transfers, adjustments, promotions, terminations).
• Manage absence processes, respond to user queries (e.g., plan enrolment, accruals), and coordinate fixes to minimize risk
• Proactively identify opportunities for automation, system and process improvements and support implementation through testing and change communication
• Manage user and employee self-service accounts, security roles, duties and privileges to ensure access aligns to role-based controls and internal policies
• Maintain HR system configurations, workflows, and organizational hierarchies.
• Handle data import/export activities.
• Own employee data governance by running audits/validations, cleansing data, and troubleshooting root causes of integrity issues.
• Validate HR data submissions to Payroll in line with the global pay cycle and produce standard/ad hoc reporting to support HR metrics.
• Collaborate with internal teams (IT, IR, L&D) on integrations to and from the HRIS, ensuring seamless flow of data.

Support Compliance & Training

• Provide training and guidance to users on system functionalities and best practices.
• Maintain documentation for system processes, changes, and security access controls.
• Ensure the HRIS adheres to data privacy laws and other regulations by applying access controls and flagging risks promptly
• Liaise with the HRIS Product Owner for escalations.

About You

• Proficiency in Excel, including PivotTables, X‑Lookups, and formulas to validate data, reconcile variances and produce clear operational reporting
• Experience with Microsoft SQL and Power BI (desirable, not essential) to support automation
• Familiarity with Power Platform and integrations.
• Understanding of HR processes (positions, jobs, compensation, benefits).
• Working knowledge of workflow configuration and approval processes.
• Demonstrable attention to detail and problem‑solving skills.
• Strong communication and analytical skills, able to translate technical processes into clear guidance for non-technical users
• Ability to work cross‑functionally with HR/TA/Payroll/Finance/L&D/IT in a fast‑paced environment on simultaneous projects.
• Positive, can-do and open mindset, with a continuous improvement approach to systems and service delivery
• Professional maturity when handling personal and sensitive employment and performance records.