HRO Change Management Analyst

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Scope of Position This integrated role is responsible for partnering with the High Reliability Organization (HRO) Senior Consultant and multidisciplinary teams within The Ohio State University Wexner Medical Center, including the James Cancer Hospital, to facilitate sustained deployment of HRO principles and practices across the OSUWMC continuum of care (acute to ambulatory) in alignment with the Exceptional Care Initiative of Impact 2035. The position emphasizes the establishment, execution, and sustainment of high reliability systems, including the Zero Harm Champion program, Every Person, Every Time Skill adoption, and High Reliability Rounding, by leveraging expertise in clinical practice and project management. This role will advance organizational performance and patient safety through evidence-based design, systems thinking, and the application of human-centered approaches. The focus will not only be on closing high reliability gaps with infrastructure and support but also leading with innovation and excellence to establish OSUWMC as a national leader in the high reliability space.

Position Summary The High Reliability Organization (HRO) Change Management Analyst serves as a catalyst for the organization's journey toward high reliability, aligning strategic vision with operational execution. This role combines project management and performance improvement competencies to optimize workflows, enhance care quality, and drive system-wide change. Key responsibilities include develops and deploys infrastructure to support EPET skill adoption across the continuum of care; oversees the Zero Harm Champion program; directs and coordinates mechanisms to help identify and prioritize ongoing opportunities for improvement then monitors their effectiveness; collects, analyzes, and reports meaningful HRO metrics; validates sustained HRO efforts and provides training and education as needed.

Minimum Qualifications Required: Bachelor's Degree in health-related specialty or equivalent combination of education and experience. Minimum 2 years of relevant experience.

Preferred: 2-4 years relevant experience.

Our Comprehensive Employee Benefits Include

• An array of retirement plan options, each with a generous employer contribution.
• Affordable health insurance options, including dental, vision and prescription coverage that begin on day one.
• Paid vacation and sick leave, including short and long-term disability and paid parental leave.
• Get the most out of the Public Service Loan Forgiveness program.
• And much more!

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Thank you for your interest in working at Ohio State.

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process. The university is an equal opportunity employer, including veterans and disability.