HSBC: Digital Copywriter (Contractor)

As one of the world’s largest banking and financial services organisations, HSBC has been connecting customers to opportunities since 1865. With operations in 63 countries and territories, HSBC’s unparalleled international network links developed and emerging markets, and spans the world’s largest and fastest-growing trade corridors. The bank serves more than 40 million customers through its commercial, retail, investment and private banking businesses, which are supported by operational and functional teams around the world.

Copywriting / Editing / Digital marketing / Communications or Journalism qualifications or equivalent

Experience of User Centred Design methodology and its practical implementation

Expert in best practice when writing for the web

Strong understanding of user experience and web best practice

Experience of multi-channel content creation (web, print, mobile, tablet)

Familiar with the use of prototyping tools, basic Photoshop skills and word-processing software

Subject matter expertise of channel, including technical, commercial, marketplace and customer considerations

Innovative, with the ability to approach things differently or do different things to deliver goals

Highly developed communication skills, both written and verbal, to explain complex or technical issues

Good relationship management skills to satisfy a wide range of internal and external customers with conflicting priorities

Excellent time management and prioritisation of projects and tasks

HSBC is committed to building a work culture where everyone is valued, respected and opinions count. They take pride in providing a workplace that fosters continuous professional development, collaboration and supporting people to be at their best in an inclusive and diverse environment.