Hub Account Executive

Core Responsibilities

• Manage daily hub operations, ensuring full compliance with standard operating procedures (SOPs) across all workflows.
• Monitor and report on key performance indicators (KPIs) related to operational efficiency, workflow turnaround times, and facility utilization.
• Oversee general office administration, including record maintenance, data entry, and the preparation of regular management reports.
• Coordinate room bookings, visitor check-in/out, seating arrangements, and event space setup to ensure readiness for all scheduled activities.
• Act as the primary liaison for internal staff, external vendors, and hub visitors, addressing inquiries and resolving issues promptly.
• Manage the central booking system for meeting rooms and phone booths, ensuring accurate scheduling and optimal usage.

Job Requirements

• University graduate or above with 1–2 years of relevant experience in operations, facility management, or B2B client-facing roles.
  (Experience in building materials, home, or commercial projects in Hong Kong is an advantage.)
• Fluent in Cantonese and English (both written and spoken); proficiency in Mandarin is a plus.
• Proficient in MS Office (Word, Excel, PowerPoint); familiarity with booking or CRM systems is desirable.
• Strong interpersonal, communication, and problem-solving skills, with the ability to handle multiple stakeholders professionally.
• Self-motivated, detail-oriented, and results-driven, with the ability to work independently and priorities tasks in a dynamic environment.
• Immediate availability or short notice period is highly preferred.
• Candidates with more experience may be considered for a senior role.