Hub Leader

Job Responsibilities

• 1. Receive the new pickups closed in Bosta flyers.
• 2. Ensure that the tracking number was written correctly on the flyer with the marker by the couriers.
• 3. Receive the shipments(new pickups) in the system and add the tracking numbers on the “Receiving Pickups” sheet.
• 4. Arrange day-to-day dispatch of the shipments and sort shipments based on delivery addresses.
• 5. Add the cash collection and Refund shipments to the courier’s routes. Send the routes directly to the stars’ App.
• 6. Receive the undelivered shipments in the system and on the productivity sheet as well.
• 7. Get the receiver’s signature and IDs# on delivered shipments with Zero COD.
• 8. Get hard copies of returned shipments signed by the business.
• 9. Monitor the Stars Wallets and ensure that they are depositing the same collected CODs amount on a daily basis.
• 10. Make a verification call on the undelivered shipments or” Canceled” shipments on a daily basis.
• 11. Cancel the refused shipments on the system.
• 12. Transfer the canceled orders after exceeding the holding period at the hub (24 hours) to the sorting facility team through Transfer to Hub”
• 13. Send handover emails to the sorting facility team including the total number of transferred shipments, seal number, and the tracking numbers subject with the status of the shipments.
• 14. Perform related duties as required.

Job Qualifications

• 6 months to 1 year of experience in the logistics field, in e-commerce or the shipping industry.
• Only graduates are eligible for this role.