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HUB MANAGER

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Onsite

HUB MANAGER

bigbasket

HUB MANAGER

Skills

E-commerce Websites

5 months ago

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Important information


Contract type:

Permanent

Location:

Ranchi, Jharkhand, India

Work mode:

Onsite

Published on:

14 October 2026

What they need


Job highlights

  • . Come in shift and ensureall Hub activities are carried out in time to ensure targets on On-TimeDispatch of vehicles and On-Time delivery
  • Shift huddles
  • Experience in organizational communication (internal and external) . .

Hub Manager :

Are you excited about the transformativepower of ecommerce in changing the landscape of grocery retail in India?bigbasket is creating milestones in the online grocery market and has recentlyre-hauled its supply chains across cities to fulfil a majority of customerorders faster. The companys operations have expanded to 30 cities in India,recording about 15 million customer orders per month.

The operation team at bigbasket contains highpotential individuals working together in shaping the future of Indias biggestEcommerce grocery delivery company. We are a team that loves thinkingdifferently.

As a Hub manager you will be responsible forplanning and execution of HUB and Gateway operations of the Region, Monitoringof all matrix of performance of reach HUB and implementation of SOPs, qualityservice standards, transit time. Productivity and operations improvement andpeople management. This role would be based out of Gurgaon.

What would you be doing/ Expected from this role?

Come in shift and ensureall Hub activities are carried out in time to ensure targets on On-TimeDispatch of vehicles and On-Time delivery.

Specific activities to bedone and supervised:

Orders routing, Assigningof vehicles and CEEs.

Shift huddles.

Arrange adequate CEEs andvan as per orders load.

Coordinate with DC fortimely arrival of crates and clear any discrepancies.

Crate segregation and vanQC.

Dispatch of all vans ontime.

Monitoring of deliveriesand assist CEEs on locations and any process issues.

Record delivery exceptionson return of CEEs.

Coordinate with CS for anydelays, cancellations, and debit notes.

Who are we looking for?

  • 5 to 8 years of on ground experience in hiring and managing recruitment teams in the blue-collar hiring space.
  • Excellent knowledge in the retail & ecommerce industry
  • Ability to work independently and manage multiple task assignments within a structured implementation methodology.
  • Excellent Presentation skills
  • Strong Analytical skills
  • A motivated, self-directed individual that works well with minimal supervision.
  • Experience in organizational communication (internal and external)
  • Excellent verbal and written communication; ability to articulate complex ideas and concepts to others; write reports, business correspondence, project plans, procedural documents, and playbooks.
  • Experience working directly with higher management/leadership team is desirable.
  • Should have the experience in managing multiple projects with stringent deadlines and multiple stakeholders.

What would be a value add?

  • Strong Knowledge of Logistics processes

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

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