Hub Senior Supervisor

Deskripsi Pekerjaan Job Description

• Lead the end-to-end daily hub operations, including inbound, inventory, outbound, and order fulfillment.
• Ensure customer delivery SLAs, operational KPIs, productivity, and service quality are consistently achieved.
• Supervise and develop Team Leaders while planning manpower and shift schedules based on operational needs.
• Maintain inventory accuracy through stock checks, cycle counts, and warehouse control activities.
• Ensure quality control of fresh and perishable products to meet Astro's quality standards.
• Analyze operational performance, identify improvement opportunities, and drive continuous process improvements.
• Collaborate with cross-functional teams to optimize operational processes and ensure compliance with company standards.
• Prepare operational reports and monitor business performance, operational costs, and safety compliance.

Job Requirements

• Min. High School (SMA/SMK) graduate; a Diploma or Bachelor's degree is a plus.
• Min. 2 years of experience in a managerial or supervisory role within warehousing, logistics, fulfillment, or supply chain operations.
• Experience in logistics, fulfillment, e-commerce, FMCG companies or similar industries will be an advantage.
• Strong analytical and problem-solving skills with the ability to identify operational improvement opportunities and execute process optimization initiatives.
• Excellent leadership, communication, and stakeholder management skills.
• Willing to work in a shift-based schedule and support operations on weekends or public holidays when required
• Willing to be assigned or rotated across Greater Jakarta (Jabodetabek) operational hubs.