Human Operations Associate

HR Operations Associate

London | 4 days per week in the office | £60,000-£65,000

Our client is a well-established Financial Services organisation seeking an experienced HR Operations Associate to join its high-performing HR team in London. This is an excellent opportunity for an HR professional who thrives in a fast-paced environment and enjoys managing complex, high-volume operational processes with a strong focus on accuracy and service delivery.

The role will play a critical part in supporting the end-to-end employee lifecycle across a front-office population. Working closely with HR colleagues, hiring managers, and key stakeholders, the successful candidate will be responsible for delivering a seamless employee experience, overseeing onboarding and offboarding processes, managing a substantial volume of live offers, and supporting visa and immigration administration. The position also offers the opportunity to contribute to HR systems management and process improvement initiatives.

Key Responsibilities

• Manage end-to-end employee lifecycle administration, ensuring all HR processes are delivered accurately and efficiently.
• Coordinate onboarding and offboarding activities, providing a seamless experience for employees and stakeholders.
• Lead offer management processes, handling a high volume of concurrent offers and ensuring timely progression through all stages.
• Support visa and immigration administration, maintaining compliance with relevant policies and regulatory requirements.
• Maintain and update HR systems, ensuring data integrity and accurate employee records.
• Partner with HR colleagues and business stakeholders across front-office populations to deliver an exceptional HR operational service and identify process improvement opportunities.

Candidate Profile and Experience

• Previous HR Operations experience within a Financial Services environment.
• A proven track record of managing high volumes of activity while maintaining exceptional attention to detail.
• Strong knowledge of employee lifecycle administration, including onboarding, offboarding, and offer management.
• Experience supporting visa and immigration processes.
• A genuine interest in HR Operations, HR Systems, and continuous process improvement.
• Experience using Workday or a comparable HRIS platform, with Workday experience highly desirable.
• Excellent organisational and stakeholder management skills, with the ability to build credibility across a demanding business environment.
• A proactive, solutions-oriented approach and the ability to work effectively under pressure in a fast-moving organisation.