Human Resource Administrative Assistant

If you want to make a noticeable difference in the associate experience at the Pink Shell, we have an opportunity for you. The HR Administrative Assistantis the primary interface with all associates who come to HR. This person must demonstrate empathy, fairness, trustworthiness and a willingness to help – no two days are ever alike. The HR Administrative Assistantworks closely with the HR Director and Manager along with department managers, accounting and benefit vendors to ensure the organization’s HR policies, processes, and practices are as efficient and high-performing as possible.

Essential Duties and Responsibilities:

• Administers health and welfare plans, including enrollments, changes and terminations. Ensures accuracy of all benefits enrollments in HRIS to provide vendors with accurate eligibility information.
• Processes required documents through payroll and insurance providers to ensure accurate record-keeping and proper deductions. Assists with the open enrollment process.
• Performs customer service functions by answering associate requests and questions.
• Assists associates regarding benefits claims issues and plan changes. Responds to inquiries on plan provisions, benefits enrollments, status changes and other general inquires.
• Processes all leave-of-absence requests and disability paperwork: medical, personal, disability and FMLA
• Completes I-9 and eVerify processes and maintains I-9 files
• Submits on-line background and drug screen checks.
• Assisting with the onboarding process for all new associates. Conducts benefits orientations and explain benefits self-enrollment system.
• Assures all pre-boarding activities are complete and accurate
• Assists with set-up and facilitation of New Hire Orientation
• Represent Pink Shell at job fairs and other sourcing events to provide depth to the talent pipeline
• Provide tour of property for final applicants
• Preparing all materials for a new associate’s first day to create a favorable impression for the new associate
• Assistance with weekly payroll administration for all associates
• Maintaining associate records in HRIS/LMS/PMS/Internal Communications
• Assists or prepares correspondence as requested and performs other clerical functions.

Competencies:

Approachability - Is easy to approach and talk to. Spends the extra effort to put others at ease. Can be warm, pleasant, and gracious. Is sensitive to and patient with the interpersonal anxieties of others. Builds rapport well and is a good listener. Is an early knower, getting informal and incomplete information in time to do something about it.

Functional/Technical Skills – Has the functional and technical knowledge and skills to do the job at a high level of accomplishment.

Process Management – Good at figuring out the processes necessary to get things done. Understands how to separate and combine tasks into efficient work flow. Can simplify complex processes.

Organizing - Can marshal resources (people, funding, material, support) to get things done. Can orchestrate multiple activities at once to accomplish a goal. Uses resources effectively and efficiently. Arranges information and files in a useful manner.

Experience and Requirements:

• High school diploma or GED required.

• Two years of experience in employee benefits administration.

• Microsoft Office proficiency required. UKG experience preferred.

• Spanish and/or Haitian Creole fluency preferred.