Human Resource and Admin Assistant

About the role

The HR & Admin Assistant provides administrative and operational support to the Human Resources function while assisting with day-to-day customer and administrative coordination. The role is primarily responsible for supporting recruitment, initial applicant screening, onboarding, and offboarding activities, as well as handling administrative tasks such as responding to customer inquiries through Meta, scheduling site visits, preparing quotations, and coordinating items for shipment or installation.

Key responsibilities

• Assist in sourcing candidates for current and future vacancies through Facebook, job portals, referrals, and other recruitment channels
• Post approved job vacancies and maintain recruitment advertisements
• Review resumes and applications based on the qualifications and requirements of each position
• Conduct initial applicant screening through phone calls, chat, or online communication
• Contact applicants to confirm their interest, availability, qualifications, and relevant work experience
• Maintain and update the recruitment tracker and candidate database
• Coordinate interview schedules between applicants, HR, and hiring managers
• Assist in coordinating the onboarding process for newly hired employees
• Monitor and respond to customer inquiries received through Meta/Facebook Messenger and other designated communication channels
• Coordinate and schedule customer site visits with the Sales, Engineering, or Technical Team

About you

• Bachelor's degree in Human Resources, Psychology, Business Administration, Office Administration, Marketing, or a related field is preferred
• Previous experience in HR, recruitment, administrative work, customer service, sales support, or a similar role is an advantage
• Fresh graduates with strong communication and organizational skills may be considered
• Comfortable conducting phone calls and communicating with different types of people
• Good verbal and written communication skills
• Comfortable using Facebook/Meta Messenger and other online communication platforms
• Basic to intermediate knowledge of Microsoft Office and Google Workspace
• Willing to learn company systems such as KAMI, Flowlu, and other internal tools
• Organized and detail-oriented
• Able to handle multiple tasks and priorities