Human Resource & Administration Assistant

About the role

Human Resource & Administration Assistant supporting a Shared Service Centre, responsible for assisting across the full spectrum of HR, payroll, reporting, compliance, and administration functions for the group.

Key responsibilities

• Assist with the full recruitment cycle for the group, including initiating and running recruitment drives

• Assist with end-to-end employee onboarding and offboarding, and maintain accurate employee records and HR documentation

• Serve as the first point of contact for employee concerns, advising on HR policies and procedures and communicating company policy updates as needed

• Support investigations into employee complaints or misconduct and prepare related employment letters and documentation

• Participate in the full spectrum of payroll process and manage employees' insurance matters and renewals

• Assist with the annual compensation review and benchmarking process

• Prepare HR and cross-department reports and metrics covering turnover, recruitment, training, and budgeting

• Assist with financial audits and coordinate the preparation of information requested by external auditors.

• Handle daily administrative operations - filing, staff claims processing, screening calls/emails inquiries, drafting reports, presentations and other documents.

• Manage procurement of office and operational supplies/services, including vendor sourcing, bid evaluation, and selection to identify cost savings.

Qualifications

• Bachelor's Degree in Business Administration, Human Resources, Office Management, or a related field; fresh graduates are welcome to apply

• Proficient in Microsoft Office (Word, Excel, Outlook) and comfortable with online collaboration tools

• Strong written and spoken English communication skills

• Highly organised and meticulous with the ability to manage large volumes of documentation with attention to detail

• Able to work independently across multiple demands, with strong time management and prioritisation skills

• Results-driven and comfortable working in a fast-paced, dynamic environment

What We Offer

• Competitive remuneration, commensurate with experience
• Medical and insurance benefits for staff
• Opportunities for fresh graduates to begin and grow their HR career within the group
• Exposure to the full spectrum of HR, payroll, and administrative functions across multiple entities