Human Resource & Administration Assistant (Shared Service Centre)

About the role

Human Resource & Administration Assistant supporting a Shared Service Centre, responsible for assisting across the full spectrum of HR, payroll, reporting, compliance, and administration functions for the group.

Key responsibilities

Human Resources & Payroll

·       Assist with the full recruitment cycle for the group.

·       Initiate and manage recruitment drives.

·       Assist with full employee onboarding and offboarding process.

·       Assist with maintaining and updating of employee records and HR documentation.

·       Address employee concerns and provide guidance on HR policies and procedures.

·       Assist with investigations into employee complaints or misconduct as necessary.

·       Participate in full spectrum of payroll process.

·       Assist in the communication of company policies, updates, and changes to employees when required.

·       Manage staff personal files and preparation of employment-related letters.

·       Assist with annual compensation review and benchmarking process.

·       Assist with full spectrum of payroll process.

·       Manage employees’ insurance matters and renewals.

·       Prepare HR reports and metrics related to employee turnover, recruitment, training, and budgeting.

·       Prepare various HR and Operations reports for inter-department submission.

·       Provide administration support to the Human Resource Department or the Group when necessary.

Reporting and Compliance

·    Assist with preparing working papers and supporting schedules for management and statutory reporting.

·    Assist with financial audits and coordinate the preparation of information requested by external auditors.

·    Maintain complete, organized and up-to-date digital accounting records and supporting documents.

·    Support compliance with internal accounting procedures, reporting deadlines and financial controls.

Administration

·       Perform daily administrative tasks, including maintaining records, filing systems, and processing documentation

·       Process staff claims.

·       Screen phone calls, emails, enquiries and requests, and handle or transfer them when appropriate.

·       Prepare and edit correspondence, reports, presentations, and other documents.

·       Manage purchases of office and operational equipment, supplies and services, and ensuring the quality and standards are according to specifications provided.

·       Conduct sourcing activities, bid evaluation, and vendor selection processes to identify cost-savings opportunities.

About you

• Bachelor's Degree in Business Administration, Human Resources, Office Management, or a related field
• Proficient in Microsoft Office (Word, Excel, Outlook) and comfortable with online collaboration tools
• Strong written and spoken English communication skills
• Highly organized with the ability to manage large volumes of documentation
• Able to support multiple demands independently and meticulously
• Excellent time management skills and ability to multi-task and prioritize work efficiently
• Meticulous, detail-oriented, and results-driven
• Comfortable working in a fast-paced and dynamic environment