Human Resource and Organization Development

JD Human Resource and Organization Development

Key Responsibilities

1. Organization Development & Employee Engagement

• Design and conduct Employee Engagement / Pulse Survey and analyze survey results.

• Develop Engagement Action Plans and coordinate with business units to drive improvement.

• Analyze employee feedback and organizational issues to identify areas for development.

• Support culture-building and employee engagement initiatives.

2. HR Process & Policy Development

• Review and improve HR processes, workflows, and procedures to ensure efficiency and consistency.

• Develop and document HR processes from As-Is to To-Be.

• Identify process gaps and recommend improvements aligned with business needs.

• Develop and update HR policies, guidelines, and working procedures.

3. Performance Management System (PMS)

• Manage and improve the Performance Management System (PMS).

• Coordinate the annual performance management cycle, including Goal Setting, Mid-Year Review, and Year-End Evaluation.

• Develop KPIs/Performance Indicators and ensure alignment with organizational and departmental goals.

• Provide consultation and support to managers and employees regarding performance management.

• Analyze performance results and prepare reports for management.

4. Organization & Workforce Development

• Support Organization Structure, Job Description, Job Level, and Job Evaluation initiatives.

• Conduct organization and manpower analysis to support business growth.

• Support competency framework and career development initiatives.

• Develop HR programs to enhance employee capabilities and organizational effectiveness.

5. HR Analytics & Reporting

• Collect and analyze HR data, including Engagement, PMS, Turnover, Absenteeism, and Workforce Metrics.

• Prepare HR dashboards and management reports.

• Provide data-driven insights and recommendations to support HR and business decisions.

Qualifications

• Bachelor’s degree or higher in Human Resources, Organization Development, Business Administration, Psychology, or related fields.

• 3–7 years of experience in HR OD / Organization Development / HR Process / Performance Management.

• Experience in Employee Engagement Survey, PMS, HR Process Improvement, and HR Analytics.

• Strong analytical, project management, and communication skills.

• Good understanding of HR processes and organizational development concepts.