Human Resource Business Partner - BPO/ITES

• Experience: 4-7 years
• Location: Chennai
• Industry: BPO / Call Centre / ITES
• Current/Previous designation: HRBP, BPHR, HR Business Partner
• Work from Office
• Required to work on rotational night shifts

Key Responsibilities

• Drive employee engagement and retention initiatives
  • Manage employee relations and grievance handling
  • Conduct floor connects, skip-level meetings, and employee interactions
  • Support performance management and HR interventions
  • Partner with business leaders on people-related matters
  • Drive Rewards & Recognition initiatives
  • Ensure HR policy compliance and effective employee lifecycle management

Requirements

• 4+ years of experience in HRBP / BPHR roles
  • BPO / ITES / Contact Center experience is mandatory
  • Strong communication and stakeholder management skills
  • Hands-on experience in Employee Engagement, ER & Performance Management
  • MBA/PGDM in HR preferred