Human Resource Coordinator

About the Role

We are looking for a U.S. HR Coordinator to support our U.S.-based hotel operations from our

Noida office.

The ideal candidate should have excellent spoken and written English, strong communication

skills, and the ability to communicate confidently with U.S.-based employees and management.

Prior U.S. HR experience is preferred, but candidates with strong HR, administrative, employee

support, or operations experience are also encouraged to apply.

Key Responsibilities

• Maintain employee records and HR documents.
• Assist with W-4 and I-9 documentation.
• Maintain and update the Employee Handbook and HR policies.
• Support HR compliance and maintain federal and state employment records.
• Coordinate employee background checks.
• Track employee vacation and PTO.
• Assist with 401(k) and insurance coordination.
• Assist with workplace injury and workers' compensation claims.
• Assist with unemployment claim responses.
• Handle employee questions and HR-related concerns.
• Support employee relations matters that require escalation above the GM.
• Maintain HR case documentation and confidential records.
• Follow up on pending HR issues and ensure timely resolution.
• Communicate with U.S.-based employees, managers, vendors, and service providers.
• Handle HR-related calls and emails professionally.

Required Qualifications

• 2-4 years of experience in HR, administration, employee support, operations, or a related

field preferred.

• Excellent spoken and written English communication skills.
• Clear, professional, and confident communication.
• Strong telephone and email communication skills.Role & responsibilities

Preferred candidate profile

• Previous experience communicating with U.S.-based employees or clients.
• Previous U.S. HR or international HR experience.
• Experience with employee onboarding and documentation.
• Experience handling employee queries or sensitive employee matters.
• Knowledge of HR policies, benefits, or compliance.
• Experience with HRIS or employee management systems.
• Hospitality or hotel industry experience is a plus.

Communication Skills

• Clear and professional spoken English.
• Strong verbal communication and listening skills.
• Confidence communicating with U.S.-based employees over the phone.
• Professional telephone etiquette.
• Ability to understand different U.S. accents and communication styles.
• Strong written communication and email skills.

Education

Bachelor's degree in Human Resources, Business Administration, Management, or a related field is preferred.