Human Resource Coordinator

HR Coordinator | Job Description

We are seeking a dedicated and detail-oriented HR Coordinator to join our Human Resources team. The HR Coordinator will play a crucial role in ensuring the smooth and efficient operation of HR processes and employee-related documentation. This position involves a wide range of responsibilities, including maintaining employee records, coordinating onboarding and offboarding processes, assisting with performance management, and addressing employee concerns.

Key Responsibilities

• Maintain accurate and confidential 201 Files; verify employment records as needed.
• Coordinate onboarding and ensure completion of pre-employment requirements.
• Manage HRIS updates, employee profile creation, and HR-related tickets.
• Maintain and update HR trackers and records for accuracy and reporting.
• Route and file HR documents, ensuring proper storage and organization.
• Support performance reviews and regularization processes with Line Managers.
• Track and validate employee bank application forms and maintain the bank tracker.
• Assist in issuing transfer, promotion, and salary adjustment letters.
• Support employee relations by addressing HR concerns and documenting disciplinary processes.
• Assist in offboarding activities, including clearance processing and exit interviews.

Skills, Knowledge and Expertise

• Bachelor's Degree in Human Resources, Business Administration, or a related field.
• Proven experience in HR coordination or a similar role in a BPO industry
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in HR systems and software.
• Knowledge of HR laws, regulations, and best practices.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Exceptional time management and multitasking abilities.