HUMAN RESOURCE EXECUTIVE

ABOUT THE ROLE

Responsible for supporting and managing key HR operations, with a strong focus on Foreign Worker Management (FWM) covering both expatriates and foreign general workers. The role also supports time and leave management, recruitment and selection, employee relations, workplace administration, and canteen management.

REQUIREMENTS

• Bachelor's Degree in Human Resource Management, Business Administration, Management, or a related field.
• Minimum 2–3 years of relevant experience in HR, Administration, or Operations with hands-on experience in Foreign Worker Management, including both expatriates and foreign general workers.
• Experience in Foreign Worker Management, including documentation and coordination, immigration and work permit matters, onboarding, and accommodation management.
• Experience in RBA (Responsible Business Alliance) Compliance will be an advantage.
• Able to work independently and effectively manage employee and foreign worker grievances, disciplinary matters, workplace conflicts, and employment disputes.
• Proficient in Microsoft Office, particularly Microsoft Excel and Word.
• Able to handle confidential information with discretion.
• Good knowledge of HR administration, Malaysian employment practices, and requirements of relevant local councils and government regulatory authorities
• Strong communication and interpersonal skills, with excellent organizational and time-management abilities
• Good problem-solving skills with the ability to effectively manage multiple HR and foreign worker matters, while being willing to handle operational and ad-hoc duties as required.

JOB DESCRIPTION

1. Foreign Worker Management

• Manage new applications and renewals of foreign worker employment passes and work permits (EP/DP/PVP/PLKS) through relevant e-Services and government portals, including XPATNOVA, ESD, FWCMS, FOMEMA, JTK, and Immigration portals.
• Coordinate passport renewal procedures with relevant embassies/ agents prior to expiry dates.
• Liaise with government agencies, immigration, and panel clinics for medical check-ups (FOMEMA) and permit endorsements.
• Maintain complete and updated records of foreign worker documents, passport validity, and visa expiration dates.
• Handle foreign worker-related matters, including bank account arrangements, EPF, SOCSO, accommodation, and transportation.
• Manage attendance and leave records for foreign workers and, process attendance and leave data in the HR system.

2. HR Administration, Employee Relation & Government Compliance

• Manage the full recruitment and selection process from start to end, including new employee orientation and onboarding.
• Arrange health screenings for employees and foreign worker, including pre-employment.
• Handle employee relations, disciplinary matters, performance evaluation, counselling, grievances and, employee sharing and feedback.
• Ensure compliance with Company policies and Malaysian employment laws, and liaise with relevant government authorities, regulatory bodies, and local councils on HR matters.
• Ensure proper preparation and maintenance of documentation for RBA, HR compliance, customer, and other relevant audits.
• Prepare HR reports and handle ad-hoc tasks as requested by Management.

3. Canteen Management

• Manage and monitor daily canteen operations, including cleanliness, hygiene, food quality, and service standards.
• Conduct daily inspections and follow up on issues, complaints, and employee feedback.
• Manage canteen operator appointment, contract renewal, and performance monitoring.
• Conduct employee feedback surveys/voting, coordinate new canteen operator selection, and conduct monthly meetings with the canteen operator.
• Manage free meal (non-executive) and special job claims, including verification and payment processing.

Salary: Salary will follow the company’s salary grading structure and will be commensurate with qualifications and experience

BENEFITS

• Working hours: Monday - Friday (Normal 8.30am – 6.00pm & Flexihours)
• KWSP (EPF), PERKESO (SOCSO) & SIP (EIS)
• Insurance and Medical Benefits
• Public Holidays, Annual Leave, Medical Leave, Compassionate Leave, Excellence & Long Service Award Leave
• Sport, Recreation & Welfare Club