Human Resource Executive

Job Description: HR Executive.

Department: Human Resources
Location: Jayanagar, Bengaluru
Employment type: Full-time
Experience: 2-5 years in HR (IT services or infrastructure preferred)

Role Summary

We are looking for an HR professional to manage the core employee lifecycle in our IT infrastructure business: hiring, attendance, performance appraisals, and disciplinary matters. The role supports a mix of office-based staff and field or client-site engineers, so it requires strong coordination and a practical understanding of technical hiring.

Key Responsibilities

1. Recruitment and Onboarding

• Partner with department heads to understand manpower requirements and prepare job descriptions for roles such as CCTV technicians, L1,L2& L3 Dektop engineers, Purchasing, Sales etc.
• Source candidates through job portals, LinkedIn, referrals.
• Screen resumes, conduct initial HR interviews, and coordinate technical rounds with hiring managers.
• Manage offers, salary negotiations, background verification, and documentation.
• Run onboarding and induction so new hires are set up with IDs, system access, and policy briefings from day one.
• Track hiring metrics such as time-to-fill, cost-per-hire, offer-acceptance rate, and source effectiveness.

2. Attendance and Leave Management

• Maintain daily attendance records using ERP systems.
• Track leaves, comp-offs, on-call and shift allowances, and overtime, and validate them for payroll input.
• Follow up on irregular attendance, late marking, and unauthorized absences.
• Coordinate with team leads to keep attendance accurate for client-site and remote engineers.
• Prepare monthly attendance and leave reports for payroll and management.

3. Performance Appraisals

• Coordinate the annual and mid-year appraisal cycles, including goal setting, self-assessments, and manager reviews.
• Support managers with KRAs/KPIs, rating calibration, and feedback conversations.
• Track probation and confirmation reviews on time.
• Consolidate appraisal data and support increment, promotion, and PIP (performance improvement plan) decisions.
• Maintain performance records and identify training needs from review outcomes.

4. Disciplinary and Employee Relations

• Handle employee grievances and misconduct cases fairly, confidentially, and in line with company policy.
• Issue show-cause notices, warning letters, and other disciplinary communication.
• Conduct or support fact-finding and domestic inquiries, and document proceedings thoroughly.
• Advise managers on policy application and proper disciplinary procedure.
• Help enforce IT and security-related conduct policies (data confidentiality, acceptable use, client-site behavior).
• Support exit formalities, including resignations, exit interviews, and full and final settlement coordination.

5. HR Operations and Compliance

• Maintain accurate employee records and data.
• Ensure compliance with applicable labour laws and statutory requirements (e.g., PF, ESI, gratuity, POSH).
• Draft and update HR policies, letters, and templates.
• Support employee engagement, wellness, and retention initiatives.

Required Qualifications

• MBA/PGDM in HR or a related field (or a Bachelor's degree with relevant experience).
• 2-5 years of HR generalist experience covering recruitment, attendance, performance management, and employee relations.
• Working knowledge of labour laws and disciplinary procedures.
• Proficiency in HRMS tools, MS Excel, and applicant tracking systems.

Preferred Skills

• Experience hiring technical and NON technical (Administrative & Non administrative) talent
• Excellent communication, negotiation, and conflict-resolution skills.
• High integrity, discretion, and sound judgment in sensitive matters.
• Ability to manage multiple priorities in a fast-paced environment.