Human Resource Executive

Consolidated summary of the HR activities currently being managed and supported at the center.

1. Talent Acquisition & Onboarding

• Workforce planning and recruitment support via Wrike
• Coordination with recruitment agencies /Internal Referee and hiring managers for FTEs and Graduate hiring.
• Candidate screening by leads and interview coordination via Wrike
• Offer management and onboarding process
• Employee documentation and HRIS record management.
• Induction and new joiner orientation.

Stakeholders: Hiring Managers/ Functional Leads, Recruitment Agencies, Candidates, IT, Global HR

2. Employee Lifecycle Management

• Employee onboarding to separation management.
• Probation review and confirmation process.
• Leave administration and approvals governance.
• Employee transfers and organizational changes.
• Resignation management and LWD determination.
• Full & Final settlement coordination.
• Experience letters and relieving documentation.

Stakeholders: Employees, Functional Managers, Centre Head, BTB (Payroll Vendor)

3. Payroll, Compensation & Benefits Administration

• Monthly payroll inputs validation and processing.
• Salary structure governance and compliance.
• Annual compensation review support.
• Bonus and increment administration.
• Payroll reconciliation and employee payroll queries.
• Benefit administration and employee support. (Flexi Benefits)

Stakeholders: BTB (Payroll Vendor), Finance, Employees, Global HR, Centre Head

4. Statutory Compliance & Governance

Ensuring adherence to applicable employment laws and statutory requirements, including:

• Provident Fund (PF) administration and compliance. (Monthly), along with VPF if employees opt for the same.
• Tax Deducted at Source (TDS) coordination and payroll tax compliance. (Monthly and Quarterly)
• National Pension System (NPS) administration where applicable. (Monthly)
• ER-1 Filling -Quarterly
• Capitalisation Report Internal (Monthly)
• Gratuity compliance and employee eligibility tracking.
• Wage and salary structure compliance as per the Labour law or changes in govt guidelines.
• Employee record maintenance.
• Support during internal and external audits.
• Preparation and maintenance of statutory HR records.
• Employment contract and policy compliance governance.

Stakeholders: BTB (Payroll Provider) Finance, Deloitte (Auditors), Consultants- HDFC Pension (NPS), Employees

5. Background Verification (BGV)

• Background verification initiation and tracking.
• Review of major, minor and verified cases.
• Coordination with verification partners.
• Escalation management and approval governance.
• Documentation and record maintenance.
• Policy and SOP implementation for BGV outcomes.

Stakeholders: Accuverse (BGV Vendor), Employees, Hiring Managers, Centre Head and Global HR

6. Insurance Administration

• Employee and dependent enrolments.
• Addition and deletion processing.
• Premium validation and reconciliation.
• Employee insurance support and claim coordination.
• Annual renewal support.

**Stakeholders ICICI Lombard (**Insurance Provider), Finance, Employees

7. POSH Compliance & Employee Protection -Annually

• POSH policy implementation and governance.
• Internal Committee administration and compliance support.
• POSH awareness and training initiatives.
• Investigation process coordination if required.
• Compliance record maintenance-Annual Return Filling via She Box portal

Stakeholders: Internal Committee Members, Employees, External POSH Partners (BTB)

8. Employee Relations & HR Advisory

• Employee grievance handling.
• Employee feedback and retention discussions.
• Attendance and workplace conduct management.
• Policy interpretation and employee advisory support.
• Resolution of employee concerns.

Stakeholders: Employees, Managers, Global HR, Centre Head

9. Performance Management

• Annual performance review administration.
• Manager guidance during review cycles.
• KRA (Career Goal Setting)
• Performance improvement discussions and support.
• Increment and promotion support documentation.

Stakeholders: Managers, Employees, Centre Head, Global HR

10. Learning, Development & Employee Engagement

• Rewards & Recognition programs.
• Team building and culture-building activities.
• Training coordination and participation tracking.
• Employee communication and awareness campaigns.
• Linked In coordination

Stakeholders: Employees, Centre Head, Managers,

11. HR Policies, SOPs & Documentation

• Development and implementation of HR policies.
• Leave policy administration.
• Hybrid work policy governance.
• SOP development and documentation.
• HR compliance documentation.
• Process standardization and governance.

Stakeholders: Global HR, Employees, Legal Team