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Human Resource Executive (Operations)

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Onsite

Human Resource Executive (Operations)

City University Malaysia

Human Resource Executive (Operations)

Skills

Data AnalysisProcess ImprovementCompliance

2 months ago

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Important information


Contract type:

Permanent

Salary:

MYR 30,000 – MYR 42,000 / year

Location:

Petaling Jaya, Selangor, Malaysia

Work mode:

Onsite

Published on:

12 August 2026

What they need


Job Summary

We are looking for two (2) HR Executive (Operations) to join us. Your task are mainly to manage day-to-day HR operations while ensuring compliance with university policies and procedures. Reporting to the HR Manager dotted line to General Manager, HR.

Responsibilities

1. Employee Onboarding & Offboarding

  • New employee onboarding
  • Orientation/induction
  • Probation confirmation
  • Transfers and internal movements
  • Resignations and termination
  • Exit interviews
  • Clearance and final documentation

2. Employee Records & HR Administration

  • Maintaining employee personal files
  • HRIS/database management
  • Employment records
  • Staff letters and certificates
  • Updating employee information
  • HR documentation and filing
  • Staff confirmation and contract renewals

3. Contract Renewal (Academic Staff)

  • Coordinate contract renewal processes for academic staff
  • Ensure timely reminders, documentations and approvals are completed in line with university policy.

4. Employee Benefits & Welfare

  • Medical benefits
  • Insurance
  • Staff claims
  • Company benefits administration

5. Performance Appraisal Management

  • Administer the annual performance appraisal exercise for academic and non-academic staff
  • Provide guidance to HODs/Deans on appraisal processes and ensure timely completion
  • Support in compiling appraisal outcomes for management for management review and career development planning

6. Employee Relations

  • Handling employee grievances
  • Disciplinary matters
  • Counselling/employee advisory
  • Workplace conflicts
  • Show-cause letters
  • Warning/disciplinary letters
  • Domestic inquiry coordination
  • Employee engagement issues

7. HR Policies & Compliance

  • Implementing HR policies
  • Updating SOPs and HR procedures
  • Employment Act compliance
  • Labour law compliance
  • Statutory requirements
  • HR audits
  • Maintaining proper employment documentation
  • Supporting industrial relations matters

8. HR Reporting & Analytics

  • Headcount reports

  • Turnover reports

  • Absenteeism reports

  • HR metrics and monthly management reports

9. Employee Engagement & Culture

  • Employee surveys

  • Welfare initiatives

  • Internal communication

10. Industrial Relations/Labour Relations (added advantage)

  • Labour Department matters
  • JTK-related matters
  • Industrial Court matters
  • Union-related matters, where applicable
  • Domestic inquiry
  • Termination/retrenchment processes
  • Employment dispute management

11. HR Systems & Process Improvement

  • Digitalisation of HR processes
  • Automation of HR workflows
  • Process improvement
  • HR forms and workflow design
  • HR data integrity

Requirements

  • Bachelor Degree/Master in Human Resource Management
  • Comes with at least 1-3 years of solid HR Operation experience.

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