Human Resource Generalist

**Job Summary:**Crumbcoat Cafe is seeking a professional and experienced HR Generalist to oversee and manage the café’s human resources functions, including recruitment, employee relations, performance management, payroll, compliance with labor laws, and offboarding procedures. The ideal candidate will be responsible for fostering a positive work environment, ensuring that all HR processes are executed efficiently, and supporting the organization’s growth through strategic talent management.

Key Responsibilities:

• Recruitment & Onboarding:

  • Oversee recruitment and hiring processes to meet staffing needs, including sourcing, interviewing, and onboarding new employees.
  • Ensure new hires are properly inducted into the company culture, policies, and procedures.

• Employee Relations:

  • Act as the first point of contact for all employee queries related to company policies, benefits, and workplace issues.
  • Address and resolve employee concerns or conflicts in a fair and professional manner, ensuring employee satisfaction.

• Performance Management:

  • Implement and maintain performance appraisal systems to monitor employee performance and development.
  • Work with department heads to set performance goals, conduct appraisals, and provide feedback.

• Training & Development:

  • Identify training and development needs and coordinate staff training programs to enhance skills and knowledge.
  • Encourage a learning and growth-oriented environment within the café, ensuring employees are equipped to meet business demands.

• Compensation & Benefits:

  • Manage payroll processing to ensure timely and accurate payment of salaries and benefits.
  • Administer employee benefits programs, including insurance, leaves, and retirement plans, ensuring compliance with local regulations.

• Compliance & Legal Affairs:

  • Ensure that the café complies with all local labor laws and employment regulations.
  • Stay informed on HR best practices, labor laws, and industry trends and implement necessary changes in policies and processes.

• Workplace Culture & Engagement:

  • Foster a positive, inclusive, and collaborative workplace culture that aligns with the company’s values and mission.
  • Organize employee engagement activities, recognition programs, and wellness initiatives to maintain high morale and employee satisfaction.

• Health & Safety Management:

  • Ensure that the café adheres to health and safety standards, promoting a safe work environment for all employees.
  • Address workplace hazards and conduct regular safety audits.

• HR Administration:

  • Maintain accurate and up-to-date employee records, including contracts, attendance, and leave management.
  • Prepare and manage HR-related reports, including turnover, recruitment statistics, and other performance indicators.

• Offboarding:

  • Manage the offboarding process for departing employees, ensuring that all documentation is completed, final payments are processed, and company property is returned.
  • Conduct exit interviews to gain feedback on employee experiences and identify areas for improvement.
  • Ensure compliance with labor laws and manage the exit process smoothly for both the employee and the company.