Human Resource Generalist

Role & responsibilities

1. Employee Relations/ Support and Communication:

• Serve as a trusted point of contact for employees, addressing their concerns and providing guidance on HR policies and procedures.
• Manage employee relations matters, including conflict resolution, disciplinary actions, and performance improvement plans.
• Assist in conducting employee satisfaction surveys and analyzing results.
• Collaborating with the HR manager to develop and deliver training programs on leaves, attendance, payroll, and offboarding policies and procedures.
• Facilitating effective communication channels between employees and management.

2. Recruitment and Onboarding:

• Collaborate with hiring managers to identify staffing needs and support full-cycle recruitment efforts, including sourcing, screening, interviewing, and selecting candidates.
• Coordinate new hire onboarding processes, including orientation, paperwork, benefits enrollment and onboarding surveys.
• Manage candidate surveys and ensure cNPS is well maintained

3. Performance Management:

• Support the performance management process by assisting managers with goal-setting, providing guidance on performance evaluations, and facilitating employee development plans.
• Advise on performance improvement strategies and ensure documentation is accurate and up-to-date.

4. HR Policies and Compliance:

• Implement and maintain HR policies, procedures, and practices that align with legal requirements and company culture.
• Stay up-to-date with employment laws and regulations, proactively addressing compliance concerns and providing guidance to management and employees.
• Collaborate with HR leadership for building policies and processes which are not available for the routine work.

5. HR Data Management:

• Maintain accurate employee records, ensuring data integrity and confidentiality.
• Generate HR reports and analytics to support strategic decision-making and monitor HR metrics.

6. Employee Engagement:

• Assist in the planning and implementation of employee engagement initiatives, such as team-building activities, recognition programs, and company-wide events.
• Foster a positive work environment that promotes employee satisfaction and productivity.

7. Leave and Attendance Management:

• Administering and managing the leave policy and procedures.
• Tracking and maintaining accurate records of employee attendance, leaves, and time-off requests.
• Addressing employee queries regarding leave entitlements, policies, and procedures.
• Coordinating with managers to ensure proper scheduling and coverage of work during employee absences.
• Monitoring attendance trends and identifying potential issues or areas for improvement.

8. Offboarding and Settlement:

• Managing the offboarding process for departing employees, including exit interviews, paperwork, and documentation.
• Coordinating with various departments to ensure the smooth transition of responsibilities and return of company assets.
• Conducting exit interviews to gather feedback and identify areas for improvement.
• Preparing termination documents, final settlements, and handling employee benefits and entitlements.
• Updating HR systems and records to reflect employee status changes accurately.

9. Payroll and Statutory Operations:

• Collaborating with finance and accounting departments to process accurate and timely payroll for employees.
• Ensuring compliance with relevant laws and regulations while calculating salaries, deductions, and bonuses.
• Maintaining and updating employee payroll records, including tax information, benefits, and other relevant data.
• Resolving payroll discrepancies and addressing employee inquiries related to compensation.
• Preparing payroll reports for management and ensuring confidentiality of sensitive payroll information.