Human Resource Generalist

Department: Human Resources

Payroll Type: Salary

Reports To: Director of Human Resources

FLSA Status: Exempt

Job Summary

This Human Resource Generalist is responsible for performing HR-related duties on a professional level and works closely with HR Manager and HR teams in supporting designated HR specialties and assisting employees as needed. This position’s functional areas are focused on benefits and Leave administration to ensure they are in alignment with company guidelines, compliant with legal and fiscal regulations.

Key Responsibilities

• Benefits Administration: Manage the end-to-end process of employee benefits administration, including but not limited to health insurance, retirement plans, COBRA, flexible spending accounts, disability benefits, and wellness programs.

• Enrollment and Changes: Facilitate the enrollment of new employees into benefits programs and process changes for existing employees. Ensure all required documentation is completed accurately and in a timely manner. Update deductions in HRIS system and add to employee’s electronic and physical personnel file. Responsible for ensuring our related vendor invoices are accurate. Take the lead in participating in annual open enrollments.

• Communication and Education: Collaborate with the HR team to develop and implement effective communication strategies to educate employees about available benefits, eligibility requirements, and any changes in benefits programs.

• Vendor Management: Liaise with benefits vendors, such as insurance providers and retirement plan administrators, to resolve issues, answer employee inquiries, and ensure accurate and timely processing of benefits-related data.

• Compliance and Recordkeeping: Stay up to date with federal, state, and local regulations governing employee benefits and ensure compliance with all applicable laws. Maintain accurate records and documentation related to benefits administration.

• Employee Support: Serve as the primary point of contact for employees regarding benefits-related inquiries, providing prompt and courteous assistance. Address concerns and resolve issues in a timely and professional manner.

• Reporting and Analysis: Generate regular reports on benefits utilization, costs, and trends. Analyze data to identify opportunities for process improvement and cost containment.

• Process Improvement: Continuously review and evaluate benefits processes and systems to identify areas for improvement. Propose and implement process enhancements to increase efficiency and streamline operations.

• Collaboration: Collaborate with cross-functional teams, including HR, Finance, and Payroll, to ensure seamless integration and accurate information exchange related to benefits administration.

• Manage performance reviews by sending managers a list of eligible employees. Once they come back with all appropriate approvals, notify Payroll of these changes by completing a Status/Payroll Change Report.

Essential Requirements

• 3 years to 5 years Benefits administration and leave management preferred.
• Proven experience as an HR Specialist or in a similar role, with a focus on benefits administration and processing.
• In-depth knowledge of employee benefits programs, regulations, and best practices.
• Familiarity with benefits enrollment platforms and HRIS systems (preferably ADP Workforce Now).
• Strong analytical and problem-solving skills, with the ability to interpret data and provide meaningful insights.
• Excellent organizational skills, with the ability to manage multiple priorities and meet deadlines.
• Bachelor's Degree Human Resources, Business Administration, or a related field (or equivalent experience).
• Exceptional attention to detail and accuracy.
• Outstanding communication and interpersonal skills, with the ability to effectively interact with employees at all levels of the organization.
• Demonstrated commitment to maintaining confidentiality and handling sensitive employee information appropriately.
• Proficiency in MS Office (Excel, Word, PowerPoint) and HR software applications.