Sterling Customer Experience
Human Resource Generalist
Skills
18 days ago
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Important information
Contract type:
Permanent
Salary:
₹800,000 – ₹900,000 / year
Location:
Thane, Maharashtra, India
Work mode:
Onsite
Published on:
9 October 2026
What they need
Location: Thane, Maharashtra
Department: Human Resources
Employment Type: Full-Time
Experience: 1-4 Years
We are looking for an enthusiastic and responsible *HR Generalist* to manage day-to-day HR operations and employee lifecycle activities. The role will involve recruitment coordination, onboarding, attendance, employee relations, HR documentation, performance management, and employee engagement.
Key Responsibilities
- Recruitment & Hiring
* Coordinate the end-to-end recruitment process from sourcing to joining.
* Screen candidates and conduct initial HR interviews.
* Coordinate interviews with Operations and other stakeholders.
* Maintain recruitment trackers and provide regular hiring updates.
* Coordinate offer letters and joining formalities.
* Follow up with selected candidates to ensure smooth joining and reduce dropouts.
- Employee Onboarding & Induction
* Complete joining documentation and verification.
* Conduct HR induction and explain company policies, processes, and benefits.
* Coordinate employee ID cards, access, and other onboarding requirements.
* Ensure all employee records are updated accurately.
- Employee Lifecycle Management
* Handle employee movements including confirmation, transfers, promotions, and separations.
* Prepare and manage HR letters such as confirmation, warning, separation, relieving, and experience letters.
* Coordinate employee exit formalities and ensure proper handover.
* Support Full & Final settlement coordination.
- Employee Relations
* Address employee queries and concerns professionally.
* Coordinate with employees, TLs, Managers, and Operations teams for HR-related matters.
* Support disciplinary and corrective action processes as per company policies.
* Maintain confidentiality while handling employee-related matters.
- Performance & Employee Engagement
* Support probation/confirmation and performance management processes.
* Coordinate employee engagement activities and internal HR initiatives.
* Assist in implementing HR policies and employee communication initiatives.
- Compliance & Documentation
* Maintain employee files and ensure required documents are available.
* Ensure HR processes are aligned with company policies and applicable statutory requirements.
* Maintain confidentiality of employee and company information.
* Required Skills
* Good verbal and written communication skills.
* Strong interpersonal and employee-handling skills.
* Good knowledge of MS Excel and HR MIS.
* Ability to manage multiple tasks and deadlines.
* Strong coordination and follow-up skills.
* Good problem-solving and decision-making abilities.
* Knowledge of HR policies and employee lifecycle processes.
* Ability to work independently as well as with cross-functional teams.
* Preferred Candidate
* Graduate/Postgraduate in HR, Business Administration, or a related field.
* 14 years of experience in HR Generalist/HR Operations/HRBP support.
* BPO/ITES experience will be an advantage.
* Candidates with hands-on experience in recruitment, employee lifecycle, HR MIS, and employee relations are preferred.
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