Human Resource Generalist

Key Roles & Responsibilities HR Manager

• Manage end-to-end recruitment and selection for restaurant, bar, kitchen, service, and management positions.
• Hire staff for Restaurant Managers, Bar Managers, Chefs, Bartenders, Stewards, Waiters, Housekeeping, and Security teams.
• Handle onboarding, induction, employee documentation, and joining formalities.
• Manage employee attendance, shift scheduling, leave management, and workforce planning.
• Handle payroll processing, salary administration, incentives, overtime, and statutory deductions.
• Ensure compliance with applicable labour laws, minimum wages, PF, ESI, and other statutory requirements.
• Develop and implement HR policies, procedures, and employee handbook guidelines.
• Manage employee grievances, disciplinary matters, conflict resolution, and employee relations.
• Monitor employee performance, conduct appraisals, and coordinate performance improvement initiatives.
• Coordinate staff training on customer service, grooming, workplace behaviour, hygiene, and hospitality standards.
• Monitor employee retention, absenteeism, attrition, and workforce productivity.
• Coordinate with restaurant and bar management teams to ensure adequate staffing during peak hours, weekends, and special events.
• Maintain employee records, HR MIS reports, attendance registers, and personnel files.
• Organise employee engagement activities and initiatives to improve staff morale and retention.
• Conduct exit interviews and manage full and final settlements.
• Ensure compliance with workplace safety standards, POSH requirements, and applicable industry regulations.
• Coordinate with department heads to identify manpower requirements and prepare recruitment plans.
• Manage HR operations across multiple restaurant outlets, bars, or hospitality locations, where applicable.

Required Skills

• 3-5 years of experience in Human Resource into restaurant, bar, kitchen Industry, Hospitality Industry
• End-to-end Recruitment & Talent Acquisition
• Hospitality / Restaurant / Bar Industry HR Experience
• Payroll & Attendance Management
• Labour Law & Statutory Compliance
• Employee Relations & Grievance Handling
• Performance Management
• Training & Development
• HR MIS & Documentation
• Workforce Planning & Staff Retention
• MS Excel and HRMS Software

Preferred Candidate

• Graduate in HR, Business Administration, or a related field.
• 3-5 years of relevant HR experience, preferably in the restaurant, bar, hotel, or hospitality industry.
• Strong communication, interpersonal, problem-solving, and team-management skills.
• Ability to manage high-volume recruitment and employee relations in a fast-paced hospitality environment.