Human Resource Lead

Role Overview:

We are seeking an experienced and dynamic Lead HR-Operations to oversee and streamline end-to-end HR operational processes. The ideal candidate will lead a team of HR professionals, ensure smooth execution of HR activities, maintain compliance, and drive process improvements to enhance employee experience and operational efficiency.

Key Responsibilities:

1. HR Operations Management

• Oversee end-to-end HR operations including onboarding, offboarding, employee lifecycle management, and documentation.
• Ensure accuracy and timely processing of employee records, contracts, letters, and HR transactions.
• Manage HRMS data integrity and system updates.

2. Payroll & Compliance Support

• Coordinate with payroll teams to ensure accurate and timely salary processing.
• Support audits and maintain necessary documentation.

3. Team Leadership

• Lead, mentor, and manage the HR Operations team.
• Allocate tasks and monitor team performance.
• Drive a culture of accountability and continuous improvement.

4. Process Improvement

• Identify gaps in existing HR processes and implement automation or improvements.
• Develop and document SOPs and HR policies.
• Ensure adherence to company policies and best HR practices.

5. Employee Support & Stakeholder Management

• Act as a point of contact for employee queries related to HR operations.
• Collaborate with HR Business Partners, Finance, IT, and other stakeholders.
• Ensure high service delivery standards and employee satisfaction.

6. Reporting & Analytics

• Generate HR dashboards and MIS reports.
• Track key HR metrics (attrition, headcount, onboarding TAT, etc.).
• Provide insights to leadership for decision-making.

Required Skills & Qualifications:

• Bachelors degree in HR, Business Administration, or related field (MBA/PGDM in HR preferred).
• 5-7 years of experience in HR Operations with at least 2 years in a team handling role.
• Strong knowledge of HR processes, labor laws, and compliance.
• Experience with HRMS tools.
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management abilities.
• High attention to detail and process orientation.