Human Resource Manager

About FOMO Pay!

Founded in 2015, FOMO Pay is a payment institution licensed in Singapore, Hong Kong and the Middle East. The firm has become a leading one-stop digital payment, digital banking, and digital asset solution provider. It is currently building Asia's fully licensed financial platform, helping institutions and businesses connect between traditional and next-generation financial services. The firm offers its three flagship products:

● FOMO Payment – One-stop digital payment solution for merchants, corporates and financial institutions

● FOMO iBiz – Facilitate businesses' everyday requirements for transactional banking needs

● FOMO Treasury – One-stop digital asset services provider bridging Web 2.0 & Web 3.0

For more information, please visit www.fomopay.com. 
For recruitment inquiries, contact [email protected].

Join and Grow with us!

At FOMO Group, we are dedicated to redefining what is possible in digital payments, global banking, investment solutions, and tokenized assets. We seek forward-thinking individuals who share our passion for innovation and are eager to lead industry disruption. As part of our transformation journey, you will work alongside visionary leaders with a proven track record of shaping the future of finance.

We believe in unlocking the potential of every individual. We offer an inclusive, supportive, and continuous learning culture where everyone can grow to their full potential and achieve their personal and professional goals. Join our team and be part of an exciting evolution in the industry.

Visit www.fomogroup.com for more information.

About the Role!

We are looking for an experienced, independent and hands-on HR Manager to manage the full spectrum of HR matters for our Hong Kong operations.

As the principal HR contact in Hong Kong, you will advise employees and managers, manage employee relations matters, support compensation decisions, lead local recruitment and execute performance and talent processes.

You must be comfortable moving between strategic HR judgement and hands-on execution. This includes advising management on a sensitive employee grievance, assessing a salary proposal, guiding a manager through underperformance and personally managing recruitment or employment documentation.

You will operate within the Group’s HR policies and governance frameworks while taking ownership of day-to-day Hong Kong HR decisions, recommendations and delivery. Material, precedent-setting or higher-risk matters will be escalated to the Group HR.

Key Responsibilities:

1. HR Leadership and Business Partnership

• Serve as the principal HR contact for Hong Kong employees and management.
• Independently provide practical and commercially balanced HR advice.
• Understand business and workforce needs and translate them into appropriate HR actions.
• Identify people, conduct and employment risks early and recommend practical solutions.
• Take ownership of matters from initial assessment through resolution and documentation.
• Work closely with the Group HR to maintain alignment with Group policies, governance standards and regional priorities.
• Escalate material, legally sensitive or precedent-setting matters with a clear assessment and recommended course of action.
• 2. Employee Relations and Performance Management
• Independently manage employee grievances, conduct concerns, disciplinary matters, workplace complaints and other employee relations cases.
• Conduct fair, objective and confidential workplace investigations.
• Advise managers on performance concerns, feedback, documentation and appropriate corrective action.
• Manage performance improvement plans and underperformance cases from initiation through conclusion.
• Ensure that decisions are supported by facts, proper documentation, procedural fairness and applicable Hong Kong requirements.
• Maintain appropriate confidentiality and complete case records.

3. Compensation, Benefits and Annual Review

• Advise management on salaries for new hires, salary adjustments, promotions and retention cases.
• Develop and assess compensation proposals using market data, role scope, employee level, internal equity, performance and affordability.
• Independently prepare clear and evidence-based compensation recommendations for approval.
• Support Group HR in designing and enhancing the Group’s performance and compensation frameworks, and independently lead their implementation for Hong Kong in accordance with agreed governance and timelines.
• Review managers’ performance assessments and recommendations for consistency, evidence and appropriate differentiation.
• Guide managers on goal setting, performance ratings, promotion readiness and reward decisions.
• Administer Hong Kong benefits, insurance, MPF and other local benefit arrangements.
• Support local implementation and employee communication of the Group’s reward programmes.

4. Talent Acquisition and Workforce Planning

• Manage end-to-end recruitment for Hong Kong positions, from job scoping through offer acceptance and onboarding.
• Advise hiring managers on role requirements, candidate quality, job level and market positioning.
• Independently assess candidates and provide clear recommendations to management.
• Manage salary discussions and offer negotiations within approved parameters.
• Maintain effective recruitment channels and external talent networks.
• Monitor local hiring needs, workforce movements and potential talent gaps.
• Ensure that recruitment and selection decisions are properly documented, consistent and based on job-related criteria.

5. Talent and Employee Development

• Facilitate talent reviews and identify high-performing, high-potential and development-needs employees.
• Work with managers on employee development, career progression, retention and succession considerations.
• Recommend practical development interventions based on identified capability gaps.
• Implement Group learning, talent and employee-engagement initiatives in Hong Kong.
• Provide local workforce insights and recommendations to Group HR and management.

6. Hands-on HR Operations and Compliance

• Manage the full employee lifecycle, including onboarding, probation confirmation, transfers, employee changes and offboarding.
• Coordinate monthly payroll, MPF, benefits, insurance and relevant tax or statutory reporting.
• Prepare and review employment contracts, HR letters and other employment documentation.
• Maintain accurate, confidential and audit-ready employee records.
• Ensure compliance with applicable Hong Kong employment, statutory and personal-data requirements.
• Monitor relevant regulatory or legislative developments and recommend necessary changes.
• Manage local HR service providers and coordinate with relevant internal functions.
• Maintain HR data and provide accurate workforce reports and updates.

Requirements:

• Typically 8 or more years of broad HR generalist experience, including experience independently managing a business unit, country or substantial employee population.
• Strong practical knowledge of Hong Kong employment legislation, MPF, payroll practices and statutory HR requirements.
• Demonstrated experience independently handling employee grievances, workplace investigations, disciplinary matters and underperformance cases.
• Strong compensation knowledge, including salary benchmarking, internal equity, offer positioning, annual pay reviews, bonuses and promotion recommendations.
• Proven experience managing annual performance reviews, performance improvement and talent discussions.
• Proven end-to-end talent acquisition experience, including candidate assessment and offer negotiation.
• Experience in fintech, financial services or another regulated industry is strongly preferred.
• Experience reporting to or working with a regional or overseas headquarters is advantageous.
• Strong analytical judgement and the ability to present clear, evidence-based recommendations.
• Hands-on, organised and willing to manage both complex cases and routine HR administration.
• High level of integrity, discretion and accountability.
• Strong written and spoken English and Chinese.
• Relevant HR qualification or professional accreditation is advantageous.

Our Perks and Benefits:

• Competitive Compensation and Benefit Package
• Group Hospitalisation and Medical Insurance
• Fun and Dynamic Environment with plenty of learning and growth opportunities
• Career Advancement
• Professional Development Training Workshops
• Team Building Sessions