Human Resource Manager

Role & responsibilities

• Manage end-to-end recruitment across the region, including manpower planning, sourcing, screening, interviewing, selection, and onboarding.

• Coordinate with business heads, store managers, and reporting managers to understand manpower requirements and ensure timely closure of vacancies.

• Develop and maintain a strong talent pipeline for critical and high-volume positions.

• Monitor employee attendance, leave, shift schedules, absenteeism, and manpower deployment across locations.

• Review and validate monthly payroll inputs, including attendance, leave, incentives, overtime, new joiners, exits, and other salary-related inputs.

• Coordinate with the Head Office payroll team to ensure accurate and timely salary processing.

• Handle employee queries related to salary, attendance, leave, policies, and HR processes.

• Manage employee documentation, joining formalities, induction, transfers, confirmations, promotions, and separation processes.

• Handle employee grievances and disciplinary matters in coordination with business teams and Head Office HR.

• Drive employee engagement initiatives and maintain positive employee relations across the region.

• Ensure implementation of company HR policies, processes, and statutory requirements across all locations.

• Conduct regular HR visits/audits to regional offices, stores, and other business locations.

• Monitor manpower strength, attrition, absenteeism, recruitment TAT, and other key HR metrics.

• Prepare and share regional HR MIS, recruitment reports, manpower reports, attendance reports, and attrition dashboards with the Head Office.

• Identify HR issues at the regional level and provide timely solutions in coordination with senior management.

• Act as the key HR point of contact between regional business teams, employees, and Head Office HR.

• Support management in implementing HR initiatives, organizational changes, and business requirements across the region.

Preferred candidate profile

• Strong HR Generalist and HR Operations knowledge.
• Excellent communication and stakeholder management skills.
• Strong experience in recruitment and manpower planning.
• Good knowledge of attendance, leave management, payroll coordination, and employee relations.
• Strong understanding of HR policies and statutory compliance.
• Proficiency in MS Excel, HRMS, recruitment portals, and HR reporting tools.
• Strong analytical and problem-solving abilities.
• Ability to manage multiple locations and priorities independently.
• Strong leadership, team-handling, and decision-making skills.

Ability to work in a fast-paced, multi-location business environment.