HUMAN RESOURCE MANAGER

About the role

Sunshine Penang is seeking a high-caliber Local Human Resource Manager to oversee factory operations in Penang while maintaining direct alignment with HQ (Sunshine Global Circuits). The role requires a strategic yet hands-on HR leader capable of navigating Malaysian labor compliance, shop-floor management, and cross-cultural communication with HQ leadership. The key mission is to evolve HQ policies with Malaysian manufacturing operations, ensuring legal compliance, operational discipline, and workforce efficiency.

Key Responsibilities

• Oversee end-to-end HR operations and employee lifecycle, from onboarding through separation and exit management.
• Lead recruitment activities for approved vacancies, ensuring timely hiring and manpower fulfilment.
• Oversee factory HR operations in Penang, including shop-floor workforce management, employee relations and daily HR matters.
• Manage employee relations, disciplinary cases, grievances, performance matters and workplace issues, with appropriate escalation of complex cases.
• Manage foreign worker administration, including workforce planning, documentation and compliance requirements.
• Ensure compliance with Malaysian employment legislation, including the Employment Act 1955, Industrial Relations Act 1967, EPF, SOCSO and EIS requirements.
• Manage payroll inputs, attendance, leave, benefits, employee records and other HR-related documentation.
• Implement and maintain HR policies, SOPs, processes, internal controls and performance management systems.
• Support manpower planning, headcount fulfilment, employee retention and organisational changes in alignment with business requirements.
• Maintain HRIS, recruitment dashboards, trackers, HR metrics and management reports.
• Ensure HR documentation, records and processes are maintained accurately and in accordance with audit requirements.
• Supervise and guide the HR team, ensuring timely and accurate delivery of HR operational requirements.
• Partner with HQ HR and management on workforce planning, HR initiatives, policy implementation and organisational matters.
• Provide practical HR advice and support to management, line managers and employees across all levels.
• Ensure proper documentation, handover, follow-up and closure of HR matters.

Job Requirements

• Minimum 7 years of HR experience, with at least 3 years in a managerial or supervisory role, preferably in a manufacturing/factory environment.
• Bachelor's Degree in Human Resources, Business Administration, Law or equivalent.
• Strong hands-on experience in HR Operations, Employee Relations and end-to-end Recruitment.
• Proven experience handling disciplinary, grievance, performance and employee relations cases independently.
• Strong knowledge of Malaysian employment legislation and statutory compliance.
• Experience in payroll inputs, attendance, leave, benefits, employee lifecycle and HR documentation.
• Experience managing foreign workers and shop-floor workforce operations is an advantage.
• Strong understanding of HR governance, policies, SOP implementation and internal controls.
• Experience with HRIS/HR systems and HR reporting.
• Experience supervising an HR team and driving HR deliverables to completion.
• Strong stakeholder management skills, with the ability to work effectively with management, HQ HR, line managers and employees at all levels.
• Fluent in English and Bahasa Malaysia; Mandarin proficiency is required.
• Hands-on, accountable, organised and detail-oriented, with strong follow-through — not purely administrative.
• Experience in the electronics/manufacturing industry will be an added advantage

About us

Sunshine Penang is part of Sunshine Global Circuits, a manufacturing operation based in Penang, Malaysia, specializing in PCB production.