Human Resource Officer (HRO)

Job Detail

• Experience 2 Years
• Industry Retail
• Qualification University/College Degree

Job Description Human Resource Officer The Human Resource Officer will provide timely HR support while contributing to a positive, productive and employee-centric workplace What You Will Do

• Coordinate the end-to-end recruitment process including job advertisements, shortlisting, interview scheduling, and candidate communication.
• Ensure smooth recruitment and onboarding process including preparation of appointment letters, orientation programs and contracts
• Work with Area managers and branch managers to identify staffing needs, to ensure adequate staffing across branches.
• Assist in payroll preparation by providing accurate information relating to attendance, leave, overtime, bonuses, allowances, deductions, new hires, exits and other payroll adjustments.
• Maintain accurate employee records both in physical files and within the Human Resource Management Information System (HRMIS).
• Ensure timely updates of employee information including transfers, promotions, disciplinary actions, and exits.
• Monitor attendance, leave records, and staff movement through the HR system.
• Support the resolution of employee relations matters including grievances, disciplinary processes, and workplace conflicts.
• Support payroll preparation by ensuring accurate employee data, attendance records, and leave records.

Qualifications

• Bachelor's Degree in Human Resource Management, Business Administration, or related field.
• Higher Diploma in Human Resource Management will be an added advantage.
• Minimum of 2- 3 years' experience in a Human Resources role, preferably within a retail, FMCG, or fast-paced business environment.
• Experience supporting HR operations across multiple branches is desirable.
• Experience in recruitment, employee relations, performance management, payroll support, training and HR administration.
• Ability to handle confidential information with discretion
• Strong problem-solving and conflict resolution skills
• Ability to work in a fast-paced operational environment
• Excellent interpersonal and communication skills