Human Resource Operations Manager

1. Employee Relations, Attendance & Leave Management

• Address day-to-day employee grievances and escalate unresolved matters as appropriate.
• Process leave approvals in the CBO system and reconcile Daily Call Report (DCR) entries.
• Review Daily Call Reports and maintain accuracy of attendance-linked records.

2. Payroll, Compensation & Benefits Administration

• Update employment and bank details in the Incentive Sheet and approve PF KYC submissions.
• Prepare and finalise the monthly Salary Sheet, including TDS calculation inputs and salary transfer files.
• Upload salary slips in CBO and process vendor bill payments related to payroll and HR operations.
• Prepare and circulate the Corporate Bank Account opening letter for new joiners.
• Prepare and mail Health Insurance and Term Insurance addition/deletion advices, and process related claim documentation.

3. Statutory Compliance

• Prepare and file monthly PF & ESIC returns and update Date of Exit (DOE) in the PF portal.
• Resolve day-to-day PF and ESIC queries raised by employees and statutory authorities.
• Mail Form 16 to all employees within the prescribed timeline (June/July).

4. Separation & Full-and-Final Settlement

• Prepare the Full & Final Settlement letter and Gratuity claim form for exiting employees.
• Mail leave encashment details to the Chartered Accountant for TDS treatment.
• Prepare Term Insurance claim documentation for eligible cases.

5. Compensation Review & HR MIS

• Support preparation of the Increment Sheet (April/July) and the Annual Bonus Sheet (May).
• Prepare and mail Increment and Promotion letters; update CTC breakup in CBO.
• Maintain the Monthly Due List file and circulate it to concerned managers; maintain HR MIS.
• Update and circulate the Team List Master on a weekly basis.

6. Policy Implementation & Employee Engagement

• Support implementation of HR policies and procedures for fair and consistent management of staff across the organisation.
• Conduct HR induction for new joinees.
• Coordinate Birthday and Festival celebrations at the Head Office.
• Undertake other operational HR assignments as directed by the Head of HR.