Human Resources Advisor

Why Join Us?

Onecom is the UK's leading business technology provider, shaping the way we work, connect, communicate and operate.

You will join a multi-award-winning company, with over 800 talented people committed to delivering great customer experiences driven by the Onecom Way; Think Kaizen, Be Respectful, Build Relationships, Make it Happen, Work Smart, Be Amazing.

About the role

As our People Advisor , you’ll be a trusted partner to managers across the business, providing practical, commercially minded advice across the employee lifecycle. You’ll take ownership of a varied ER caseload, supporting everything from absence and performance through to disciplinary, grievance and organisational change.

This isn’t just about knowing policy. We’re looking for someone who can bring judgement, confidence and a human approach to sometimes complex situations. You’ll coach managers to handle people matters effectively, identify opportunities to improve how we work and play an active part in delivering our wider People Plan

If you’re an experienced People Advisor who enjoys getting stuck into ER, building trusted relationships with managers and making a genuine difference to the employee experience, this could be a great next move.

What you'll be doing

• Take ownership of a varied ER caseload, advising on absence, performance, disciplinary, grievance, capability, conduct and organisational change.
• Be a trusted sounding board for managers, providing clear, pragmatic and commercially balanced advice while helping them understand risk and make confident decisions.
• Coach managers through people processes, from preparing for conversations and meetings through to documentation and decision-making.
• Build manager capability by developing practical guidance, training and communications that make people processes easier to understand and apply.
• Provide advice across the wider employee lifecycle, including onboarding, probation, flexible working, family leave, employment changes and leavers.
• Work closely with our People Partners and People Operations team to create a joined-up, positive employee experience.
• Look for ways to make things better, identifying opportunities to improve our policies, processes, tools and ways of working.
• Get involved in wider People initiatives and take ownership of projects that support our People Plan and improve the experience for our people and managers

What we're looking for

• You’ll already have experience in a People Advisor, ER Advisor or similar role and be comfortable managing cases independently
• Strong hands-on experience managing ER cases from initial advice through to resolution.
• Sound knowledge of employment law and HR best practice.
• A pragmatic and commercially minded approach to people matters.
• The confidence to advise, coach and appropriately challenge managers at different levels.
• Strong relationship-building and influencing skills.
• Excellent judgement and the ability to remain calm and considered when handling sensitive situations.
• Good organisational skills and the ability to manage multiple priorities.
• Confidence using Microsoft Office and HR/case management systems.

Perks for our people

🌟 Holidays : 25 days + bank holidays and buy/sell options

🌟 Other Leave : Birthday day off, 12 paid hours for flexible use, Volunteer day

🌟 Lifestyle : 9% combined pension contribution and 4x salary life assurance

🌟 Rewards : Quarterly and annual employee awards, discounts on tech

🌟 Socials : All-expenses-paid company events

🌟 Development : In-House Training Academy

🌟 Wellbeing : 24/7 access to mental health support, Calm App, discounted gym membership, free breakfast & fresh fruit, eye-care vouchers, financial wellbeing support

Everyone belongs at Onecom

We believe that diverse teams bring a range of experiences and better ideas that fuel innovation. That’s why we’re committed to creating an environment where everyone feels valued, respected, and able to bring their authentic selves to work. We welcome applications from people of all backgrounds, experiences, identities, and perspectives.