Human Resources Analyst

**CONTRACTED POSITION**

Human Resources Operations Senior Analyst – Absence & Leave

Join a high-impact HR Operations team where your expertise in absence and leave programs directly shapes the employee experience. As a Senior Analyst, you will play a critical role in ensuring accurate, compliant, and seamless time away programs while driving continuous improvement. This is an opportunity to partner across teams, influence outcomes, and make complex processes simpler for employees and leaders.

Responsibilities

• Deliver accurate and compliant administration of absence, leave, and time away programs, ensuring employees receive clear guidance and timely resolution of issues.
• Resolve complex PTO, leave of absence (LOA), disability, and timekeeping issues, improving efficiency and employee experience.
• Maintain and optimize Workday absence configurations, eligibility rules, and calculations to ensure system accuracy and integrity.
• Partner with vendors and internal stakeholders to troubleshoot issues, implement system enhancements, and drive operational excellence.
• Identify trends and root causes of recurring issues and implement process improvements that enhance consistency and scalability.
• Support testing, implementation, and validation of new programs, regulatory changes, and system updates to ensure successful outcomes.
• Ensure compliance with federal, state, and company leave policies by interpreting regulations and translating them into effective processes.
• Collaborate with HR, Legal, Payroll, and Benefits teams to deliver accurate pay outcomes and consistent policy application.
• Develop clear documentation and job aids that enable employees and partners to navigate absence programs confidently.

Qualifications:

Required

• 3+ years of experience in absence and leave administration within a complex, high-volume environment.
• Strong knowledge of federal and state leave laws (e.g., FMLA, ADA, state paid leave programs).
• Hands-on experience with Workday Absence, including configuration, eligibility rules, and calculations.
• Proven ability to troubleshoot complex issues and deliver accurate, timely solutions.
• Strong analytical skills with the ability to interpret data and identify discrepancies.
• Excellent communication skills with a customer-focused approach.

Preferred

• Bachelor's degree in Human Resources, Business, or a related field.
• Experience working with outsourced HR operations or vendor-managed environments.
• Familiarity with integrations between absence, payroll, and HR systems.
• Advanced proficiency in Microsoft Excel and HRIS tools.