Human Resources and Administration Manager

Responsibilities:

Strategic Alignment & Business Partnership

• Partner with regional leadership and retail operations heads to translate commercial objectives into agile, market-ready HR strategies across corporate and retail store networks.
• Formulate, monitor, and manage manpower cost budgeting and headcount planning to ensure optimal resource allocation in line with business operations, and seasonal peak requirements.
• Align local people initiatives with global/regional corporate mandates while maintaining competitive positioning within the local retail talent landscape.

Consulting & Coaching

• Serve as a trusted advisor to functional heads, store managers, and corporate leaders on workforce planning, organizational design, and restructuring.
• Deliver targeted coaching to line managers and store leaders to elevate leadership capabilities, team retention, and frontline productivity.
• Provide strategic counsel and conflict resolution for complex employee relations, grievances, and disciplinary matters across both office and retail teams.

Retail Culture, Engagement & Talent Development

• Cultivate a customer-centric, high-retention workplace culture that bridges corporate office staff and frontline retail teams.
• Design and execute engagement, wellness, and recognition programs with quantifiable metrics to minimize frontline retail turnover and elevate employee morale.

HR Operations, Total Rewards & Compliance

• Oversee end-to-end HR operations, including high-volume retail talent acquisition, frontline commission/incentive structures, and annual performance cycles.
• Lead and execute core annual total rewards exercises, including corporate medical and general insurance scheme reviews/renewals, annual salary review benchmarking, and performance-based bonus payouts.
• Ensure strict compliance with the Hong Kong & Macau Employment Ordinance, retirement fund regulations, Minimum Wage Ordinance, Personal Data (Privacy) Ordinance, and occupational health standards.
• Optimize HR systems (HRIS, time/attendance, and roster management) to streamline operational workflows and enhance workforce analytics.

Office Administration & Facilities Management

• Direct daily office administration, vendor management, procurement of office supplies/equipment, and maintenance contracts.
• Manage corporate office lease agreements, tenancy renewals, space planning, renovation projects, and office health & safety protocols.
• Coordinate cross-functional administrative support for corporate events and internal communications.

Requirements

• Bachelor's degree in Human Resources, Business Administration, or any related discipline
• 10+ years of HR experience, including managerial experience in fashion retail or related industries
• Strong stakeholder management, communication, and problem-solving skills.
• Familiar with HK Labor Laws and taxation; with Macau Labour Law and relations is an advantage
• Proficient in MS applications and analysis tools
• Proficient in both written and spoken in Chinese, Putonghua is an advantage

Competitive compensation and benefits packages with bank holidays, annual leaves and year-end bonus will be offered to the right candidates. Please send your application with your CV, expected salary and earliest available date by clicking "apply now"

(All personal particulars will be kept strictly confidential and used for recruitment-related purposes only.)