Human Resources Assistant

To be considered for this position please complete an application at acua.com/careers.

SUMMARY

This position reports to the Director of Human Resources and supports all HR department staff. This position will assist in the administration, documentation and coordination of Personnel Development, Employee Benefits and Employee Relations functions at ACUA. This position will assist with all HR activities for Administration, Recruitment and Training functions at ACUA as well as Safety and Training support.

RESPONSIBILITIES

▪Ensure confidentiality of information and security of employee files and medical records.

▪ Adhere to Authority policies and procedures to ensure compliance with Federal, State, County and Local regulations.

▪ Comply with all Federal, State, County and Municipal laws governing employment

. ▪ Assist in applicant and new hire processes, including internal posting, external advertising and recruiting, eligibility screening, interview scheduling, preparing interview packets, reference checking, pre-employment drug screening, and background check processing.

▪ Input, maintain and ensure data in the HR system is entered with accuracy and updated to include, but not limited to position status changes, new hires, terminations, address changes, benefits, performance appraisals, disciplinary records, employment history, education, training and salary.

▪ Assist Safety and Risk Manager with employee uniform management.

▪ Assist with new hire orientation scheduling and facilitation.

▪ Assist with the performance appraisal process, including design, preparation, distribution, and receipt. ▪ Accomplish copying, document scanning and filing with accuracy

. ▪ Responsible for processing departmental invoices.

▪ Support Human Resource database, including employee and applicant tracking.

▪ Assist in the coordination and attendance of college/university and high school career fairs. ▪ Assist employees with questions about Union Contract, ACUA Policies and Benefits Manual and Employee Safety Manual.

▪ Maintain employee personnel and medical files.

▪ Assist and work in conjunction with the other HR staff to complete HR administrative tasks in a timely manner, address incoming scanned, faxed, and/or [email protected] HR documentation, answer the general HR Office phone.

▪ Serves as part of the ACD customer service team to include: Anwer and direct calls Provide general and detailed information to customers, employees, and visitors. Refer individuals to the appropriate staff member for assistance as necessary. Respond independently whenever possible. Maintain the customer service database to include customer data entry, request for information and/or service (i.e. bucket, missed collection stops, etc.), respond quickly and efficiently to customer follow-up calls, and adhere to the required customer service phone coverage.

▪ Assist with annual health benefit open enrollment.

▪ Provide administrative support to the Director of HR, Safety and Risk Manager, and other HR staff as directed.

▪ Participates as needed in HR special projects and assignments

. ▪ Process employment verifications and unemployment/separation notifications

. ▪ Prepare and disseminate employee correspondence related to job offers, promotions, transfers, discipline and reassignments.

▪ Prepare and distribute employee birthday and sympathy cards in a timely manner

▪ Process quarterly driver abstract audit.

▪ Responsible for tracking monthly license renewals.

▪ Assists with organization of Authority special events and employment engagement activities.

▪ May assist with the scale house and check deposit.

▪ Forward the ACUA mission by promoting employee morale and wellbeing

. ▪ Perform other duties as directed by Supervisor or Human Resources staff.

▪ This is a safety sensitive position. A safety sensitive position is a job which includes work duties in which an employee’s performance of the job impacts the safety of themselves or others. The term includes jobs where performing a task or failure to perform it all could result in a safety incident. A person in a safety sensitive position must have the ability to perform a given set of tasks effectively without exception, on an ongoing basis.

▪ As needed and/or directed, assist the ACUA with its environmental mission and commitment to excellent customer service, to include but not limited to: serve in an advocacy role, help with site tours when requested, volunteer for events and activities that the Authority participates in or sponsors, and volunteer for community service, etc.

▪ Remain compliant with all training requirements for this position. The training requirements for this position are located on InsideACUA in the Employee Resources section (Blue Box) under Training Resources.

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS

▪ High School Diploma/GED

▪ Minimum 3 years’ administrative experience

ESSENTIAL SKILLS, KNOWLEDGE, AND ABILITIES ▪ Ability to travel to ACUA locations, job fairs, and other work-related events as required by the position.

▪ Valid driver license and driving record that meets ACUA’s requirements for operating a vehicle in the course of work

▪ Proficiency in Microsoft Excel, Word, Outlook, PowerPoint, and other applications used in the position.

▪ Ability to communicate clearly and effectively with customers, the public, and employees. ▪ Ability to build productive working relationships with employees at all levels.

▪ Ability to manage multiple assignments, set priorities, and meet deadlines.

▪ Ability to protect confidential information and follow applicable privacy and records procedures. ▪ Strong customer service and organizational skills

. ▪ Ability to take initiative and complete work independently or as part of a project team.

Pay: $40,000.00 - $45,000.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person