Human Resources Assistant

Job Title: Bi-Lingual Human Resources Assistant (Spanish/English)

Location: New Bedford, MA

Hours: 9am-5pm

This is a position working directly for South6Group! South6Group is a family of staffing agencies located in New Bedford, MA. This is an ONSITE position

MUST BE BILINGUAL IN SPANISH AND ENGLIGH - This is a non-negotiable requirement due to many of our workers having Spanish as their primary language

Position Summary

The Human Resources Assistant supports daily HR operations, including onboarding, employee records, Paylocity administration, benefits support, leave coordination, and other HR tasks. This role also assists with translating HR documents and providing language support as the HR department needs. Working under HR leadership, the assistant helps maintain accurate documentation, protect confidential information, and follow established procedures to support compliance and reduce company risk and liability. Training and guidance will be provided, making this an opportunity for someone with limited HR experience and strong communication, organizational, and language skills.

This position requires strong attention to detail, confidentiality, time management, and the ability to juggle multiple priorities across multiple fast-paced organizations.

Key Responsibilities:

• Assist with onboarding by coordinating paperwork, tracking required documents, and helping employees complete assigned forms.
• Maintain accurate employee files and update information in Paylocity.
• Help set up and monitor items in Paylocity, including onboarding tasks, policy acknowledgments, training assignments, and employee notifications, under HR direction.
• Track completion of assigned items and follow up with employees regarding outstanding tasks or paperwork.
• Assist employees with accessing Paylocity, navigating available features, and submitting requests or completing applications.
• Help employees understand the steps needed to apply for benefits or leave programs and direct eligibility questions to the appropriate HR team member.
• Assist with coordinating employee leaves of absence by gathering paperwork, tracking deadlines, maintaining records, and communicating updates under HR supervision.
• Follow up on outstanding leave documentation and help coordinate return-to-work arrangements with HR and management.
• Respond to routine employee questions and refer complex or sensitive matters to the appropriate HR team member.
• Prepare routine correspondence, employment verification forms, and other documents under HR supervision.
• Coordinate meetings, orientations, and employee training sessions.
• Support payroll and benefits administration by gathering information and forwarding questions or discrepancies to the appropriate team.
• Assist with translating HR documents, policies, and employee communications, and provide language support as needed to help employees understand information and complete required steps.
• Assist with coordinating and conducting employee and client training sessions using approved materials and guidance from HR leadership.
• Support workplace/client safety efforts by assisting with safety orientations and training, maintaining safety records, tracking required acknowledgments, and promptly reporting employee safety concerns or incidents to the appropriate HR or safety team member.
• Communicate with recruiters, managers, and employees to follow up on HR requests.
• Handle employee information with discretion and maintain confidentiality.
• Assist with other administrative tasks and HR projects as needed.
• This job description is not all-inclusive. Additional duties and responsibilities will be assigned as needed.

Qualifications

• High school diploma or equivalent required.
• Bilingual proficiency in English and Spanish is required; proficiency in additional languages is a plus.
• Experience in administration, customer service, or a preferred similar role.
• Prior HR or Paylocity experience is helpful but not required.
• Strong written and verbal communication skills.
• Good organizational skills and the ability to manage competing priorities.
• Attention to detail when reviewing documents and entering information.
• Comfort using Microsoft Outlook, Word, and Excel, with a willingness to learn new systems.
• Ability to follow established procedures and recognize when a question requires guidance.
• Professionalism, sound judgment, and respect for confidential information.

Who Will Succeed in This Role

The ideal candidate is dependable, patient, and comfortable working with people from diverse backgrounds. They follow through on tasks, ask questions when unsure, and remain calm when helping someone resolve an issue. Someone who understands that language and wording is very important and is careful on how they say things.

Training and Development

Training will cover Paylocity, onboarding procedures, documentation standards, leave coordination, and employee support practices. The HR Assistant will work under the guidance of experienced HR staff, with opportunities to take on additional responsibilities as skills develop.