Ephraim McDowell Health

Job Summary:
The Human Resources Assistant provides front desk reception and clerical support for the Human Resources department. This position serves as the primary point of contact for associates, applicants, and visitors while performing routine administrative duties that support daily departmental operations. Success is demonstrated through dependable front desk coverage, professional customer service, and accurate completion of assigned clerical tasks.
<h2>Essential Functions, Duties, and Responsibilities:</h2>
<ul>
<li>Exhibit the F.I.R.S.T. values at all times (Friendliness, Innovation, Respect, Service, Trust).
</li>
<li>Greet and assist associates, applicants, and visitors entering the Human Resources department, providing courteous and professional customer service.
</li>
<li>Answer incoming telephone calls, respond to routine inquiries, take messages, and direct callers to the appropriate HR representative.
</li>
<li>Maintain front desk coverage during assigned work hours, ensuring timely assistance to visitors and callers.
</li>
<li>Receive, sort, and distribute incoming mail, correspondence, and departmental deliveries.
</li>
<li>Perform routine clerical duties, including filing, scanning, copying, printing, and organizing documents.
</li>
<li>Prepare, assemble, and distribute forms, packets, and other departmental materials as directed.
</li>
<li>Prepare and issue identification badges for new hires, current associates, and other authorized personnel in accordance with established departmental procedures.
</li>
<li>Schedule appointments and assist with routine departmental scheduling and coordination.
</li>
<li>Maintain organized physical and electronic records in accordance with established departmental procedures.
</li>
<li>Assist associates and applicants with obtaining forms, accessing general information, and contacting appropriate HR personnel.
</li>
<li>Enter and update routine information in departmental systems as assigned.
</li>
<li>Maintain the organization and professional appearance of the HR reception area.
</li>
<li>Assist with routine calendar scheduling and appointment coordination for the Vice President of Human Resources as directed.
</li>
<li>Protect confidential associate and organizational information in accordance with established policies and procedures.
</li>
<li>Perform other related duties as assigned.
</li>
</ul>
<h2>Physical Requirements:</h2>
<ul>
<li>Sitting and standing: Sit for extended periods while performing clerical duties, with intermittent standing and walking.</li>
<li>Lifting and carrying: Occasionally lift and carry office supplies, files, and materials weighing up to 20 pounds.</li>
<li>Fine motor and manual tasks: Perform repetitive keyboarding, data entry, filing, and other tasks requiring manual dexterity.</li>
<li>Sensory: Read printed and electronic documents, operate office equipment, and communicate effectively by telephone and in person.</li>
<li>Cognitive and communication: Maintain attention to detail, manage routine interruptions, and communicate clearly with associates and visitors.</li>
</ul>
Working Conditions and Environmental Hazards:
Work is performed primarily in a professional office environment with frequent interaction with associates, applicants, and visitors. The position requires prolonged computer use, routine clerical activities, and regular telephone communication. Work involves frequent interruptions and exposure to confidential information. Minimal exposure to environmental hazards is anticipated.
Working Relationships:
Maintains frequent contact with associates, applicants, visitors, and members of the Human Resources department. Interacts with organizational leaders, vendors, and external callers as needed to provide general information and direct inquiries to appropriate personnel.
Equipment Used or Special Skills Required:
<ul>
<li>Standard office equipment, including computers, multiline telephones, printers, copiers, scanners, and identification badge equipment.</li>
<li>Basic proficiency with Microsoft Office applications, including Outlook and Word.</li>
<li>Strong customer service and verbal communication skills.</li>
<li>Basic clerical, organizational, and data entry skills.</li>
<li>Ability to maintain confidentiality and handle sensitive information appropriately.</li>
<li>Ability to manage routine interruptions and complete assigned tasks accurately.</li>
<li>Dependability and punctuality in maintaining assigned front desk coverage.</li>
</ul>
Requirements:
Required: Minimum of one (1) year of experience in a clerical, administrative support, receptionist, or related office support position.
Preferred: Previous clerical or administrative support experience in a human resources department or healthcare setting.
Shift: Other
Compensation: $17.95 - $25.37 based on experience

Human Resources Assistant - EMHR - Part Time - 1st Shift

Human Resources Assistant - EMHR - Part Time - 1st Shift

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