Human Resources Business Partner

About the Company

We are working with an IT Services and Consulting company, a Premier Oracle NetSuite Alliance Partner, which operates across the full enterprise technology ecosystem, helping enterprises solve the most complex business technology challenges through strategic tech stack engineering and AI-led transformation. With a global presence, including Canada, the US, Australia, the UK, the UAE, Egypt, the Philippines, India, Japan, and more, they support complex organizations wherever they grow.

Job Summary

The HR Business Partner will be part of the Shared Services business unit, reporting to the HCM leader while working cross-functionally with department leaders across our global offices.

This role moves between the strategic and the hands-on i.e., working with a practice leader on a hiring plan one morning, coaching a first-time manager through a performance conversation that afternoon, and sitting in on a leadership project the next day as the people-strategy voice in the room, and using that strategy transparency to quickly pivot on recruiting nuances.

Key Responsibilities

• Partner with senior leaders to translate business priorities, including AI adoption and market expansion, into clear workforce and organizational strategies.
• Serve as an embedded HR voice on leadership-level projects, providing structure, capability, and talent recommendations in real time.
• Research and stay ahead of trends, markets and be able to compare Appficiency performance against peers and aspirational goals.
• Lead full-cycle recruitment for senior and niche roles across global locations, closing capability gaps as they emerge.
• Lead the execution of performance management programs that reinforce accountability, engagement, and a high-performance culture.
• Identify talent gaps and drive succession planning and capability development, especially where leadership bench strength is thin.
• Coach managers directly, closing the gap between "manager" and "leader" through hands-on capability building.
• Own initiatives that make company values tangible at scale, but how people actually experience working here.
• Elevate our HCM processes and tools so they're actively used, not passively administered — closing the adoption gap between platform capability and manager behavior.
• Leverage HR metrics, workforce analytics, and market insights to identify emerging trends, proactively uncover gaps and opportunities, and provide data-driven, actionable recommendations to the leadership team.
• Provide compensation support including salary planning, promotions and job re-leveling.

Our Ideal Candidate

• Has a minimum of 5 years of experience in Human Resources, with demonstrated HR Business Partnership experience.
• Has proven ability to engage with senior leadership and translate business strategy into workforce plans.
• Has strong influence skills across organizational levels; able to drive outcomes without formal authority
• Sharp in business and HR acumen, problem-solving, critical thinking and self-initiative.
• Brings in good track record in coaching managers toward stronger leadership practice.
• Excellent in written/verbal communication and presentation skills; comfortable producing polished documents and reports.
• Has working knowledge of employment law and multiple HR disciplines: comp & benefits, org diagnosis, employee relations, DEI, performance management.
• Comfortable in a fast-moving, entrepreneurial environment requiring multi-tasking across concurrent priorities.
• Someone who sees an underused process or a coaching gap and treats it as their problem to solve.