Human Resources Business Partner

HR Business Partner

Shape the future of people at the Old Course Hotel.

With the implementation of Workday in 2027 and preparations for The Open's return to St Andrews, there has never been a more exciting time to join the Human Resources team at the award-winning Old Course Hotel.

Reporting to the HR Manager and working as part of a collaborative team of five HR professionals, you'll be a trusted advisor to leaders across the Hotel, helping shape people decisions, strengthen management capability and create an exceptional associate experience.

From employee relations and organisational change to talent development, workforce planning and digital transformation, you'll play a key role in driving business success through people.

If you're looking for a role where you can influence, challenge, coach and make a genuine difference every day, we'd love to hear from you.

About Us

At the heart of the world's greatest golfing destination, the Old Course Hotel is an AA 5 Red Star luxury hotel renowned for exceptional hospitality and memorable guest experiences.

Part of Kohler Company, our people are at the heart of everything we do. We believe exceptional guest experiences start with exceptional associate experiences, which is why we're committed to investing in our people, supporting career development and creating an inclusive workplace where everyone can thrive.

We believe in recognising potential, developing talent and creating opportunities for our associates to grow. Whether you're looking to deepen your expertise, broaden your experience or take the next step in your career, you'll have access to a wide range of learning and development opportunities, supported by a committed leadership team and a culture that encourages growth from within.

About the Role

This is a key role within our Human Resources team, providing professional and commercially focused people support across a range of departments throughout the Hotel.

Working closely with Heads of Department and managers, you'll build trusted relationships and support all aspects of the employee lifecycle. You'll provide expert advice on employee relations matters, coach managers, support organisational change, champion engagement and wellbeing initiatives, and help drive our people strategy forward.

As the Hotel transitions to Workday in January 2027, you'll play an important role in embedding new ways of working, supporting managers through change and helping maximise the benefits of our new HR systems and processes.

Key Responsibilities

Partner with Heads of Department and managers to deliver effective people solutions.

Provide guidance on employee relations matters including absence, performance, conduct, grievance, flexible working and family leave.

Coach and develop managers to build confidence and capability.

Support organisational change, workforce planning and engagement initiatives.

Manage complex employee relations casework, investigations, hearings and appeals.

Support recruitment, onboarding and talent development activities.

Use people data and workforce insights to support decision-making.

Champion equality, diversity, inclusion and wellbeing.

Support the implementation and continuous improvement of Workday.

Ensure compliance with employment legislation, HR best practice and company policies.

What We're Looking For

Essential

CIPD Level 5 qualified (or working towards).

Previous HR Business Partner, Senior HR Adviser or similar experience within a fast-paced operational environment.

Strong employee relations experience and up-to-date knowledge of UK employment legislation.

Experience coaching and influencing managers on a wide range of people matters.

Excellent stakeholder management and relationship-building skills.

Strong communication skills with the confidence to challenge constructively.

Experience managing complex employee relations cases.

Experience using HR data and reporting to support business decisions.

Ability to manage multiple priorities whilst maintaining confidentiality and attention to detail.

Desirable

Experience within hospitality, leisure, retail or another customer-focused environment.

Experience supporting organisational change or transformation initiatives.

Experience supporting an HR systems implementation or HRIS transformation, ideally Workday.

Experience driving continuous improvement and simplifying HR processes.

Chartered CIPD membership.

Hours & Salary

Full Time, 40 hours per week over 5 days

£40,000 - £44,000 per annum, depending on experience

Why You'll Love Working With Us

Free meals whilst on duty.

Complimentary access to Kohler Waters Fitness Centre.

Discounts across restaurants, bedrooms, spa and retail outlets.

Kohler Group benefits and discounts.

Perkbox rewards platform.

Cycle2Work scheme.

Refer a Friend scheme.

Global recognition programme.

Free onsite parking.

24/7 Employee Assistance Programme.

The Old Course Hotel is an equal opportunities employer committed to creating an inclusive workplace where everyone feels valued, respected and able to reach their full potential. We welcome applications from all suitably qualified candidates regardless of age, disability, gender reassignment, marriage and civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation.