HUMAN RESOURCES COORDINATOR

SUMMARY

The Human Resources Coordinator provides administrative and functional support to the Human Resources Department including the areas of general office support and administration, compensation and benefits, payroll, recruiting, orientation and onboarding. This position requires the ability and commitment of maintaining a high level of confidentiality related to all work activities.

ORGANIZATIONAL RELATIONSHIPS

Responsible to the Director of Human Resources and has a support responsibility to other departments as necessary.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provides administrative support and consultation in employment functions, including the coordination of recruitment activities, facilitation of job descriptions and selection processes, and implementation of employee orientation programs, onboarding, training, performance evaluations and corrective actions.

• Assists in the preparation and/or positing of positions on the COA Website and various other locations, as needed/requested by the Director of HR.

• Completes reference checks, post-offer background checks, and other pre­employment requirements.

• Verifies education and employment history on applicants and conducts primary source verification for licensure, certifications, registrations, etc.

• Prepares and maintains employee personnel files ensuring information is complete and compliant.

• Completes all required screening and background checks for volunteer applications, including FDLE or FBI Level II, OIG, Dru Sjodin and career offender.

• Assists with benefits administration, open enrollment, maintenance of benefit records and any other activity related to benefits as requested.

• Provides support and coordination with compliance activities for family/medical leave, accreditation, workers’ compensation and personnel records.

• Oversees and maintains confidential materials, policy and procedure manuals and personnel files.

• Tracks license and insurance renewals and expirations to ensure compliance with all credentialing requirements.

• Serves as back-up to front reception desk and/or customer service department as needed.

• Performs other duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES

• Excellent organizational skills, with strong ability to manage records and other information resources to achieve maximum efficiency and effectiveness.

• Excellent customer service skills with ability to communicate effectively with individuals at all levels of the organization.

• Strong interpersonal skills and ability to communicate, both orally and in writing, with all levels of constituents.

• Ability to demonstrate warmth and empathy when working with clients and/or employees.

• Ability to remain calm and composed when dealing with stressed or upset employees and/or clients.

• Ability to work effectively and patiently with employees and/or clients.

• Perform duties with time pressures and frequent interruptions.

• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.

• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards

• Ability to treat confidential information with the highest ethical and professional standards.

• Ability to utilize general office equipment and other necessary equipment.

• Ability to use personal computer and various software packages.

EDUCATION and/or EXPERIENCE

Associate’s degree in Human Resources, Business Administration or related field required, Bachelor’s degree preferred; and three years related experience and/or training; or equivalent combination of education and experience.  Experience with Paycom is a plus!

PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT:

• Performs sedentary to light work in a ventilated, lighted and temperature-controlled office setting.

• Frequent need to sit, stand, stoop, walk, talk and hear.