Human Resources Coordinator

Full Job Description

EBED Community Improvement Inc. is a non-profit company located in Upper Marlboro, Maryland. Our mission at EBED is to provide quality community and home-based services to participants with intellectual disabilities and their families throughout Maryland with integrity. We recognize our responsibility to maintain the highest standards of quality services and individual care through the employment, retention, and promotion of staff who demonstrate an attitude of service excellence and a commitment to all aspects of EBED’s mission. We strive to provide an environment conducive to personal and professional growth for our employees with a setting for a “participant first" attitude toward the day-to-day conduct of our business.

Employment Status: Full-Time Exempt

Reports to: Human Resources Manager

Location: Upper Marlboro, Maryland

Generous Benefits & Salary: Salary based on experience and qualifications. Excellent benefits including medical, dental & vision for team members and eligible dependents, defined benefit pension plan, and 403b plan. The organization also offers a generous paid time off (PTO) & holiday schedule.

JOB SUMMARY

The Human Resources Coordinator is a key member of the HR team responsible for supporting and advancing EBED’s people operations. This position manages full-cycle recruitment and onboarding for frontline staff, supports core HR initiatives, ensures regulatory and internal compliance, and plays an integral role in the long-term development of EBED’s HR function. The ideal candidate is detail-oriented, proactive, and interested in growing into a larger HR leadership role.

KEY RESPONSIBILITIES

Recruitment & Onboarding

• Lead 360° recruiting efforts for all frontline staff positions, including job postings, applicant screening, conducting preliminary interviews, reference checks, and verifying credentials.
• Manage onboarding logistics from offer to orientation, ensuring timely collection of pre-employment documentation and background clearances.
• Coordinate and facilitate new hire orientation sessions in collaboration with department managers and designated trainers.

HR Compliance & Employee Records

• Ensure all employee files are complete and in full compliance with EBED’s standards, including required licenses, certifications, and documentation before filing or archiving.
• Track expiration dates and proactively follow up on renewals for annual compliance training, such as Bloodborne Pathogens, First Aid/CPR, and other mandatory trainings (e.g., MANDT).
• Maintain accurate digital and physical records in alignment with HR retention and audit policies.

HR Programs & Initiatives

• Administer employee recognition and incentive programs including new hire sign-on bonuses, employee referral bonuses, and other retention-focused initiatives.
• Assist in the planning and implementation of staff engagement efforts, appreciation events, and training workshops.
• Support the HR Manager in the development and evaluation of new HR policies and practices to improve departmental efficiency and employee experience.

Administrative Support

• Respond to employee inquiries related to HR policies, benefits, and procedures with professionalism and accuracy.
• Assist with payroll processes, leave tracking, and benefits enrollment as needed.
• Perform clerical duties such as filing, data entry, scanning, and maintaining HR systems.

Professional Development

• Contribute to special HR projects and initiatives with a focus on innovation, technology adoption, and continuous improvement.
• Participate in cross-functional training and opportunities to expand knowledge of HR laws, DEI, employee relations, and HRIS administration.

QUALIFICATIONS

Education & Experience

• Associate or bachelor’s degree in human resources, Business Administration, or a related field preferred.
• 1–3 years of relevant experience in an HR or administrative support role; experience in a healthcare, human services, or nonprofit setting a plus.

Knowledge, Skills, and Abilities

• Strong organizational and time-management skills with a keen attention to detail.
• Effective written and verbal communication skills with the ability to build relationships across all levels of the organization.
• Demonstrated ability to maintain strict confidentiality and handle sensitive HR matters with discretion.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook), HRIS or database systems, and electronic records platforms.
• Familiarity with employment laws, onboarding best practices, and compliance documentation is preferred.

Growth-Oriented Attributes

• Willingness to take initiative, seek out learning opportunities, and contribute to continuous improvement in HR operations.
• Interest in career development within HR, including recruitment, compliance, training, or HR generalist pathways.

TECHNICAL PROFICIENCY

• Strong computer literacy, including HRIS platforms, digital file management, and email communication.
• Experience using applicant tracking systems (ATS) and learning management systems (LMS) is desirable.