Human Resources Coordinator

Working for Hilton Lake Taupo

Set above the stunning Lake Taupō with panoramic views of the volcanic mountains, Hilton Lake Taupō combines historic charm with modern sophistication.

Featuring 113 beautifully appointed rooms and apartments, the hotel offers thermally heated outdoor pools, tennis courts, a fitness centre, and the acclaimed Bistro Lago restaurant.

As a premier venue for conferences, events, and weddings, Hilton Lake Taupō provides elegant spaces, tailored service, and world-class amenities to create unforgettable experiences.

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You are responsible for assisting with the administrative and clerical duties of the Human Resources department, management of team member files, support of the hiring process, onboarding of new hires, coordination of training activities, and so on. As a Human Resources Coordinator, you’re not just providing support to HR department managers – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here’s what you’ll do during a typical day:

• Provide HR support: Assist team members and managers with HR enquiries while delivering a great employee experience
• **Manage HR administration:**Maintain employee records, prepare documentation, and support payroll and compliance processes.
• Manage communication:  Handle phone calls, emails, mail processing, and meeting coordination
• Coordinate training and engagement: Support orientation, training programmes, recognition initiatives, and team member events.
• Keep the office running smoothly: Manage communications, schedules, reporting, and general administrative support for the HR department.
• Support special projects:  Assist with HR initiatives and continuous improvement projects across the hotel.

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications:

• Relevant work experience in human resources and administrative.
• Proficient in the use of the Microsoft Office suite.
• Demonstrates knowledge of fundamental labour laws and employment regulations, or exhibits a willingness to learn about them
• Hospitality experience is advantageous

What Is in It for You?

• Team member only discount global Hilton room rates – Go Hilton Travel Program
• Discounts of up to 25-50% on products and services in participating Hilton outlet
• Learning & Development opportunities including online resources on Hilton University and LinkedIn
• Thrive at Hilton supports our team's well-being and performance
• Uniform provided with full dry cleaning

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.