Human Resources Coordinator for Field Employees

Brooklyn, NY

Must be fluent in both English and Spanish This is a full-time in person position. Pay: $21.00-$23.00 per hour

About Us: With 50 years of dedicated service to our communities, Personal Touch has been a trusted provider of home care. Our priority lies in ensuring exemplary patient care while fostering a supportive and empowering workplace culture for all team members.

Why Choose Us : At Personal-Touch Home Care, we are committed to creating a rewarding and fulfilling experience for our team members. Our established history and reputation provide a stable and trusted foundation for your career. Join us in positively impacting the lives of our patients and their families. As a member of our team, you will enjoy a wide range of benefits that enhance your overall well-being and support your career growth. They include:

• Employee Recognition Programs: We acknowledge and celebrate your contributions.
• Comprehensive Health Benefits: We offer an inclusive package with Medical, Dental, Vision, Accident, and Long-Term Disability Coverage to ensure access to quality medical care while promoting overall wellness.
• Generous Paid Time Off: We provide generous paid time off to ensure you can recharge and return to work refreshed, leading to greater productivity and job satisfaction. We support a healthy work-life balance.
• Retirement Benefits: We offer a 401k plan to secure your financial future and help you save for retirement.
• Life Insurance: We offer company paid life insurance providing peace of mind and financial protection for you and your loved ones.
• Opportunities for Professional Growth and Development: Empowering you to thrive and grow.
• Employee Assistance Program: Supporting the well-being of you and your family.
• Perks Program: Exclusive deals and offers on products, services, and experiences you need and love.

Job Summary: The Field HR Coordinator is responsible for the implementation and maintenance of all Federal, State, City and company compliance requirements for all caregivers- (HHA, PCA, HMK, HSK, PA), professional and paraprofessional staff (RNs, RN-Instructors, RN-FFS, LPNs, etc.) to ensure a certified status. The Field HR Coordinator is responsible for the full life cycle of all caregivers, LPNs, RN-FFS, to include on-boarding/off-boarding, licensing, orientation of applicants, both certified as well as those applicants completing the HHA/PCA/ACD and Competency evaluations’ training programs.

• Bilingual- Spanish preferred.

Responsibilities:

• Conduct and assist in paperwork completion for and during Orientation.
• Enter new professional and paraprofessional files into the systems.
• Review and maintain all mandatory paperwork of the employee's personnel file.
• Verify compliance related to items such as licenses, certificates, etc.
• Track and monitor compliance status of professional and para-professional staff.
• Update and input personnel information in the systems.
• Verify that all required documentation pertaining to the HHA/PCA/PA/LPN/RN/FFS etc., is properly and accurately scanned into the secured document storage portal.
• Ensure all documents are scanned in a way which is legible for future reference.
• Ensure that all uploaded documentation is properly indexed on DocuWare.
• Schedule professional and paraprofessional staff for In-services, Annual Competency Evaluation (OBRA), physicals and other periodical compliance requirements, to maintain compliance.
• Perform continuous internal audits of personnel files, as per protocol to ensure on-going compliance.
• Assist during external audits, as requested.
• Assist with translations and document completion via phone, in -person, during classes /trainings, etc.
• Assist with Payroll functions/questions.
• Assist with Apps for field staff.
• Call Handling and Customer Service.
• Adhere to the Federal, State, City and Organization’s record keeping care regulations, procedures and standards.
• Comply with all Company’s policies, procedures and code of conduct.
• Perform other tasks as requested.

Qualifications:

• Strong communication, both written and verbal.
• Excellent customer service skills.
• Strong time management and organization skills.
• Adaptability and flexibility.
• Bilingual preferred.
• Proficient in Microsoft 365.
• HHAeXchange experience preferred.
• Ability to multitask.

Desired Skills and Experiences:

• Home health care experience
• Experience with HHAeXchange
• Call center customer service representative
• Microsoft Office 356 applications: TEAMs, Outlook, Excel, Word
• Bilingual- Spanish

Pay: $21.00-$23.00 per hour

Job Type: Full-time

We are excited to welcome passionate and dedicated individuals to join our team at Personal Touch Home Care. We’re more than just a company; we’re a close-knit family dedicated to supporting each other’s success and well-being. Apply now and join us in making a positive impact on the communities we serve.