Willow Ridge of NC
Human Resources Director
Skills
1 month ago
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Important information
Contract type:
Permanent
Location:
Shelby, NC, USA
Work mode:
Onsite
Published on:
24 September 2026
What they need
Human Resources Director
Location: Willow Ridge Rehabilitation & Living Center
Job Type: Full-Time
Industry: Healthcare / Skilled Nursing & Rehabilitation
Join a Team Voted a Great Place to Work® Four Years in a Row!
Willow Ridge Rehabilitation & Living Center is seeking an experienced, motivated, and people-focused Human Resources Director to join our leadership team.
This is an excellent opportunity for an HR professional who enjoys being actively involved in the employee experience—from recruiting and onboarding new team members to supporting employee relations, engagement, retention, and workplace culture.
At Willow Ridge, we believe that taking great care of our residents starts with taking great care of our team. If you are passionate about building strong teams and creating a positive workplace where employees can succeed, we would love to connect with you.
Position Overview
The Human Resources Director is responsible for overseeing day-to-day human resources operations for the facility, including recruitment, onboarding, employee relations, compliance, benefits administration, training, employee engagement, and retention.
Working closely with facility leadership, the HR Director serves as a trusted resource for employees and managers while helping maintain a positive, professional, and supportive work environment.
Key Responsibilities
- Lead recruitment, interviewing, onboarding, and retention efforts for nursing and non-nursing positions
- Partner with department leaders to identify staffing needs and develop effective recruitment strategies
- Coordinate new-hire orientation and support a positive onboarding experience
- Manage employee relations matters, including coaching, investigations, corrective action, and workplace concerns
- Ensure compliance with federal, state, and local employment laws, regulations, policies, and HR best practices
- Support benefits administration, payroll coordination, workers' compensation, and leave management
- Maintain accurate employee files, documentation, and HRIS records
- Support employee engagement, recognition, retention, and professional development initiatives
- Assist leadership with workforce planning and succession planning
- Coordinate employee training and ongoing education requirements
- Help plan employee appreciation activities and facility events that strengthen workplace culture
- Promote a culture of teamwork, accountability, communication, and respect throughout the facility
Qualifications
- Bachelor's degree in Human Resources, Business Administration, or a related field preferred
- Minimum of 5 years of progressive Human Resources experience
- Healthcare, skilled nursing, or long-term care HR experience strongly preferred
- Strong knowledge of employment laws, HR compliance, employee relations, and HR best practices
- Experience with recruitment, onboarding, employee engagement, and retention strategies
- Excellent communication, organizational, problem-solving, and leadership skills
- Ability to manage multiple priorities in a fast-paced healthcare environment
- Ability to handle sensitive and confidential information with professionalism and discretion
- PHR, SPHR, SHRM-CP, or SHRM-SCP certification preferred but not required
What We Offer
- Competitive salary based on experience
- Comprehensive medical, dental, and vision insurance
- Paid Time Off (PTO)
- Holiday pay
- Supportive leadership and a collaborative team environment
- Opportunities for professional growth and advancement
- The opportunity to make a meaningful impact on employee experience, workplace culture, and resident care
Ready to Make an Impact?
If you're an experienced HR professional who enjoys connecting with employees, supporting leaders, strengthening teams, and creating a workplace where people want to stay and grow, Willow Ridge Rehabilitation & Living Center wants to hear from you.
Apply today and take the next step in your Human Resources career with Willow Ridge Rehabilitation & Living Center!
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