Human Resources Director

Company Description

JW Marriott Crete Resort & Spa is the first JW Marriott luxury resort in Greece. As part of the global JW Marriott brand, the resort delivers high-end hospitality, wellness, and curated guest experiences in a distinctive seaside setting. Team members will join an international organization known for its commitment to service excellence and professional development.

Role Description

The Human Resources Director is a full-time, on-site role based in Chania, responsible for leading the HR function for JW Marriott Crete Resort & Spa. This role oversees the design and implementation of HR policies, talent acquisition, onboarding, and workforce planning to support a successful ongoing operations. Daily responsibilities include managing employee relations, coaching department leaders on performance management, and ensuring alignment with labor and employment laws and Marriott brand standards. The Human Resources Director will develop and deliver HR programs, training initiatives, and engagement strategies that promote a positive, inclusive work environment. The role also includes monitoring HR metrics, collaborating with senior leadership on organizational development, and supporting succession planning and career growth for team members.

Qualifications

• Demonstrated leadership in Human Resources (HR) management, including strategic planning and oversight of HR operations.
• Strong experience in designing, implementing, and maintaining HR Policies that align with corporate standards and local regulations.
• Proven ability to manage Employee Relations, including conflict resolution, engagement initiatives, and fostering an inclusive workplace culture.
• Expertise in Performance Management, coaching leaders on goal setting, feedback, and development planning.
• Solid knowledge of Labor and Employment Law in Greece, with experience ensuring regulatory compliance and risk mitigation.
• Background in hospitality industry, in luxury resort environments.
• Excellent communication, interpersonal, and negotiation skills, with fluency in English; proficiency in Greek is essential.
• Bachelor’s degree in Human Resources, Business Administration, or related field; advanced HR certifications.
• Ability to work on-site in Chania, collaborate effectively across diverse teams.
• Previous experience with Marriott International will be considered a strong advantage.