Human Resources Generalist & Operations Coordinator

Pasco Kids First

Human Resources Generalist & Operations Coordinator

Annual Salary: $55,000

Employment Status: Full-Time

Location: New Port Richey, Florida

Reports To: President & CEO

Supervises: 1 Receptionist / Front Desk Staff

Position Summary

Pasco Kids First is seeking a knowledgeable, organized, and approachable Human Resources Generalist & Operations Coordinator to oversee day-to-day human resources functions and provide operations support to organizational leadership.

This position will serve as a primary resource for employee relations, payroll coordination, benefits administration, recruitment, onboarding, and HR compliance while supporting a positive, professional, and trauma-informed workplace culture.

The position will also provide limited administrative support to the President & CEO and department directors and supervise front office operations.

Essential Duties and Responsibilities

1. Human Resources - 70%

• Serve as the primary point of contact for employee relations questions, workplace concerns, and routine HR matters.
• Support the CEO and directors in addressing employee performance, workplace conflicts, and personnel concerns.
• Coordinate employee relations documentation, corrective action processes, and follow-up.
• Administer employee benefits, including enrollment, changes, renewals, and employee inquiries.
• Coordinate the biweekly payroll process by reviewing timekeeping records, gathering and verifying payroll-related information, and providing accurate and timely payroll data for processing.
• Coordinate employee onboarding, orientation, and offboarding, including required documentation and communication with appropriate internal and external parties.
• Coordinate recruitment, job postings, interviews, background checks, and hiring documentation.
• Maintain confidential personnel records and HR documentation.
• Track PTO, leave requests, required training, and performance evaluations.
• Assist outsourced HR consultants with HR policy development, employee handbook updates, and compliance activities.
• Support employee engagement, retention, and workplace culture initiatives.
• Coordinate with outsourced HR consultants on complex employee relations or compliance matters.

2. Administrative Support - 20%

• Provide administrative support to the President & CEO and department directors.
• Coordinate meetings, scheduling, correspondence, and organizational communications.
• Assist with Board meeting preparation, agendas, and follow-up.
• Maintain organized administrative records and track key assignments.
• Support special projects and organizational initiatives as directed by the CEO.

3. Front Office Support - 10%

• Provide day-to-day supervision support and guidance to the receptionist.
• Coordinate front desk schedules, coverage, and administrative priorities.
• Ensure professional, welcoming, and trauma-informed interactions with clients, families, and visitors.
• Monitor completion of front office responsibilities and adherence to agency procedures.
• Address routine performance concerns and elevate significant personnel matters to the CEO.

Required Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field, or an equivalent combination of education and experience.
• Minimum three years of progressively responsible human resources experience.
• Experience with employee relations, payroll coordination, and benefits administration.
• Knowledge of federal and Florida employment practices.
• Strong interpersonal, organizational, and communication skills.
• Ability to maintain confidentiality and exercise sound judgment.
• Proficiency in Microsoft Office and HR/payroll systems.
• Experience providing administrative support and coordinating multiple priorities.

Preferred Qualifications

• SHRM-CP or PHR certification.
• Experience in nonprofit, healthcare, or human services organizations.
• Experience using HRIS and payroll platforms.
• Prior supervisory experience.
• Experience supporting senior leadership.

Core Competencies

• Employee relations and conflict resolution
• Confidentiality and professional judgment
• Payroll coordination and benefits administration
• HR organization and compliance
• Professional communication
• Problem-solving and initiative
• Trauma-informed leadership
• Accountability and follow-through

Compensation and Benefits

Annual Salary: $55,000

Benefits are provided in accordance with Pasco Kids First policies.

Pasco Kids First is an Equal Opportunity Employer.

Pay: From $55,000.00 per year

Benefits:

• 403(b)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person