Human Resources Generalist

About the Role

We are seeking a hands-on, detail-oriented HR Generalist to support the day-to-day human resources operations of a growing company. This role will serve as a key point of contact for employees and managers and will be responsible for supporting the employee lifecycle from recruiting and onboarding through payroll, benefits, leave administration, compliance, employee relations, and offboarding.

The ideal candidate is highly organized, comfortable working independently, and able to balance day-to-day employee needs with longer-term HR process improvements. This position requires strong judgment, discretion, follow-through, and the ability to identify issues before they become problems.

This is a hands-on role for someone who enjoys building structure, improving processes, and being the person others can rely on when an HR question comes up.

Key Responsibilities

HR Operations & Employee Support

• Serve as a primary HR point of contact for employees and managers regarding policies, procedures, benefits, payroll questions, time off, workplace concerns, and general HR matters.
• Maintain accurate and confidential employee records, personnel files, employment documentation, and HR databases.
• Prepare and maintain HR forms, policies, procedures, templates, SOPs, and employee communications.
• Ensure HR processes are consistently documented and followed across departments.
• Assist management with interpreting and implementing company policies and procedures.
• Support employee relations matters, including documenting concerns, conducting fact-finding, and escalating issues when appropriate.
• Maintain confidentiality when handling sensitive employee and company information.

Recruiting & Onboarding

• Coordinate the recruiting and hiring process from job posting through onboarding.
• Prepare job descriptions, job postings, offer letters, and other employment documents.
• Coordinate interviews, reference checks, background checks, Live Scan/fingerprint screening, employment eligibility verification, and other pre-employment requirements as applicable to the position.
• Coordinate new-hire paperwork, including I-9 and other required employment documentation.
• Manage onboarding checklists and ensure new employees complete required forms, training, and company policies.
• Coordinate employee offboarding, including documentation, final payroll coordination, company property, benefits notifications, and access removal.

Payroll & Timekeeping

• Coordinate and review semi-monthly payroll processing and ensure payroll information is accurate and submitted on time.
• Review employee pay, deductions, bonuses, commissions, reimbursements, PTO/STO, and other payroll-related items for accuracy.
• Work with management and Finance to resolve payroll discrepancies and exceptions.
• Maintain payroll exception and correction records.
• Assist with payroll audits and documentation.
• Coordinate with payroll providers and internal Finance personnel regarding payroll questions and corrections.
• Monitor compliance with applicable wage-and-hour requirements, including overtime, meal and rest periods, exempt/non-exempt classifications, and commission-related pay practices.
• Maintain accurate records relating to compensation changes, bonuses, commissions, and other employee compensation.

Benefits Administration

• Administer employee benefits, including health insurance and other company-sponsored benefits.
• Coordinate new-hire enrollments, qualifying life events, terminations, and benefit changes.
• Serve as a point of contact between employees, benefit brokers, insurance carriers, and the company.
• Review benefit billing and eligibility information and assist with resolving discrepancies.
• Communicate benefit information and deadlines to employees.
• Maintain accurate benefit records and documentation.

Leave & Attendance Administration

• Coordinate employee leave requests and maintain appropriate leave documentation.
• Assist with administration of applicable federal and California leave programs and company leave policies.
• Track leave eligibility, usage, return-to-work dates, and required documentation.
• Coordinate with employees, managers, benefits providers, and other parties as necessary during leave administration.
• Maintain appropriate confidentiality regarding employee leave and accommodation matters.

HR Compliance

• Help ensure company practices comply with applicable federal, state, and local employment requirements.
• Monitor changes to California employment laws and HR requirements and communicate relevant changes to management.
• Maintain required employment records and documentation.
• Assist with wage-and-hour, workers' compensation, unemployment, and other employment-related compliance matters.
• Coordinate workers' compensation claims and communicate with employees, insurance carriers, and brokers as needed.
• Assist with workers' compensation policy renewals, employee classification information, payroll reporting, and audits.
• Support required employment notices, postings, and compliance documentation.
• Coordinate with outside HR professionals, insurance brokers, payroll providers, and legal counsel when appropriate.

HR Policies, Procedures & Process Improvement

• Develop, update, and maintain employee handbook policies, HR procedures, and SOPs.
• Identify gaps or inefficiencies in existing HR processes and recommend improvements.
• Create standardized workflows, checklists, forms, and tracking systems to improve HR consistency and accountability.
• Maintain HR calendars and compliance deadlines.
• Assist with implementing HR systems and improving the use of existing HR technology.
• Help establish clear processes for payroll, onboarding, benefits, leave, employee documentation, performance management, and other HR functions.

Training & Employee Development

• Coordinate required employee training and maintain training records.
• Manage and monitor completion of assigned courses through the company's learning management system.
• Send training reminders and follow up on outstanding requirements.
• Assist with developing onboarding and employee training materials.
• Support managers with employee development and performance-related processes.

General Administrative Support

• Maintain organized electronic and physical HR records.
• Prepare reports and HR-related documentation for management.
• Assist with internal audits and information requests.
• Coordinate with Finance, Operations, management, and other departments on matters affecting employees.
• Perform other HR-related duties and projects as assigned.

QualificationsRequired

• 2+ years of experience in human resources, HR operations, or a related role.
• Working knowledge of fundamental HR practices and employment processes.
• Strong understanding of employee confidentiality and appropriate handling of sensitive information.
• Strong organizational skills and exceptional attention to detail.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities and meet deadlines with limited supervision.
• Strong problem-solving and follow-through skills.
• Proficiency with Microsoft Office and/or Google Workspace.
• Ability to work independently while also collaborating effectively with management and employees.

Preferred

• Experience working in California or with California employment requirements.
• Experience with payroll and benefits administration.
• Experience with HRIS, payroll, LMS, or other HR systems.
• Experience with workers' compensation administration.
• Experience with recruiting, onboarding, and background screening.
• Experience creating HR policies, SOPs, and process documentation.
• Experience working in a small or growing company where the HR function requires a hands-on approach.
• Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent professional experience.
• SHRM-CP, SHRM-SCP, PHR, or similar HR certification is a plus.

Skills & Attributes

The successful candidate will be:

• Highly organized and detail-oriented
• Proactive and dependable
• Comfortable working with confidential information
• Comfortable asking questions and escalating issues when necessary
• Able to balance employee service with company policies and compliance requirements
• Comfortable working in a fast-paced, changing environment
• Strong at documentation and follow-through
• Process-oriented and interested in improving how things are done
• Professional and approachable
• Able to communicate clearly with employees at all levels of the organization

What Success Looks Like

Within this role, success means:

• Employees receive timely and accurate answers to HR questions.
• Payroll, benefits, onboarding, leave, and employee records are handled accurately and on schedule.
• HR documentation and processes are organized, current, and consistently maintained.
• Compliance deadlines and required documentation are proactively tracked.
• Managers have a reliable HR resource for employee-related questions and processes.
• HR issues are identified early, documented appropriately, and escalated when necessary.
• The company has clear, repeatable HR processes instead of relying on informal or undocumented practices.
• Employees have a professional and consistent experience throughout the employee lifecycle.

Physical Requirements

While performing the duties of this job, the employee is regularly required to:

• Sit for extended periods at a desk/workstation.
• Use a computer keyboard, mouse, and monitor for extended periods.
• Talk and hear, in person and by telephone/video.
• Occasionally stand, walk, bend, kneel, or reach.
• Occasionally lift and/or move up to 15–20 lbs (files, office supplies, equipment).

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role.

FLSA Classification:

This position is classified as Full Time Non-Exempt under the federal Fair Labor Standards Act (FLSA) and applicable California wage and hour law.

• Non-Exempt: This position is eligible for overtime compensation in accordance with federal and California law, including daily overtime for hours worked beyond 8 in a day and 40 in a week.

Equal Employment Opportunity Statement

Sun Gold Power Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable federal, state, or local law.

Sun Gold Power Inc. complies with the California Fair Employment and Housing Act (FEHA) and will provide reasonable accommodation to qualified individuals with disabilities, and to applicants and employees for religious observance and practice, consistent with applicable law.

Fair Chance Employment

We are committed to providing fair and equitable employment opportunities to qualified applicants. Consistent with applicable federal, state, and local laws, including California’s Fair Chance Act, the Company will consider qualified applicants with criminal histories and will not ask about conviction history until legally permitted to do so. Any consideration of criminal history will be conducted in accordance with applicable law and will take into account the nature and gravity of the offense, the time that has passed, and the nature of the position.

Pay: $32.00 - $34.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

People with a criminal record are encouraged to apply

Work Location: In person