Human Resources Generalist

Key Responsibilities

Recruitment & Talent Acquisition

• Manage the full recruitment cycle, including workforce planning, job postings, candidate sourcing, interviewing, selection, and onboarding.
• Partner with hiring managers to understand manpower requirements and provide recruitment solutions.
• Develop and maintain talent pipelines to support business growth.

Employee Relations & Industrial Relations

• Serve as the primary HR contact for employee relations matters, providing guidance on workplace issues and conflict resolution.
• Handle disciplinary processes, domestic inquiries, performance improvement plans (PIPs), and grievance management in accordance with company policies and employment legislation.
• Foster a positive employee experience through engagement initiatives and effective communication.

Payroll, Compensation & Benefits

• Oversee monthly payroll processing, ensuring accuracy and compliance with statutory requirements.
• Administer employee benefits, leave management, claims, and HR-related government submissions.
• Coordinate annual salary reviews, performance bonuses, and compensation benchmarking where applicable.

HR Operations & Compliance

• Maintain and improve HR policies, procedures, employee handbooks, and HR documentation.
• Ensure compliance with Malaysian Employment Act, Industrial Relations Act, Occupational Safety and Health requirements, and other relevant labor regulations.
• Manage employee records, HRIS, employment contracts, confirmations, transfers, promotions, and separations.

Learning & Development

• Identify training needs and coordinate learning and development initiatives.
• Support performance management processes, succession planning, and career development programs.
• Evaluate training effectiveness and recommend continuous improvement initiatives.

HR Strategy & Business Partnering

• Collaborate with department heads to align HR initiatives with business objectives.
• Analyze HR metrics and provide recommendations to improve workforce productivity, retention, and employee engagement.
• Participate in organizational development, change management, and continuous HR process improvement projects.

Skills & Qualifications

• Bachelor's Degree in Human Resource Management, Business Administration, or a related discipline.
• Minimum 3 years of experience as an HR Generalist or in a similar HR role.
• Strong knowledge of Malaysian Employment Act 1955, Industrial Relations, payroll administration, and statutory compliance (EPF, SOCSO, EIS, PCB).
• Proven experience managing the full employee lifecycle from recruitment to offboarding.
• Strong interpersonal, communication, conflict resolution, and stakeholder management skills.
• Proficient in HRIS, payroll systems, Microsoft Office, and HR reporting.
• Excellent organizational, analytical, and problem-solving abilities.
• Ability to maintain confidentiality, exercise sound judgment, and work independently in a fast-paced environment.